At a Glance
- Tasks: Lead a passionate team and deliver exceptional customer service in a vibrant pub environment.
- Company: Join the Trafalgar Arms, a community-focused pub in Tooting.
- Benefits: Enjoy free meals, discounts, 28 days holiday, and career development opportunities.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: Motivated individuals with a passion for customer service and team management.
- Other info: No experience needed; we provide training and support for your success.
The predicted salary is between 24000 - 36000 Β£ per year.
Come join the team at the Trafalgar Arms in Tooting! We're passionate about providing great hospitality, delicious food and perfectly made drinks to our community here in SW17. Here at The Traf we work hard together to drive the business forward and we're always on the look out for new people to join us. We're more than happy to train those without experience, but a can-do attitude is a must. Amory and the team are looking forward to hearing from you and welcoming you to the best pub in Tooting.
What We Offer Our Assistant Managers
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager employer: Trafalgar Arms
Contact Detail:
Trafalgar Arms Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Manager
β¨Tip Number 1
Get to know the pub! Before your interview, pop into The Trafalgar Arms and soak up the atmosphere. Chat with the staff and customers to get a feel for the vibe. This will not only help you stand out but also show your genuine interest in joining the team.
β¨Tip Number 2
Show off your passion for hospitality! During your interview, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about those moments that made a difference, so let your enthusiasm shine through!
β¨Tip Number 3
Be ready to discuss teamwork! As an Assistant Manager, you'll be leading a team, so come prepared with stories about how you've successfully managed or motivated others. We want to see that you can inspire and support your colleagues.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining us at The Traf. Donβt forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing great service and creating a welcoming atmosphere for our customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Assistant Manager role. We love seeing how your background aligns with our values and the specific needs of our team at The Traf.
Be Yourself: Donβt be afraid to let your personality come through in your application. Weβre looking for someone who fits in with our team culture, so show us who you are and what makes you unique!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. Itβs the easiest way for us to receive your application and get you on the path to becoming part of our fantastic pub family!
How to prepare for a job interview at Trafalgar Arms
β¨Know the Pub Inside Out
Before your interview, take some time to research The Trafalgar Arms. Familiarise yourself with their menu, drinks offerings, and any recent events or promotions. This shows your genuine interest in the pub and helps you connect with the team during the interview.
β¨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting these moments will demonstrate your passion for hospitality and your proactive approach to team management.
β¨Emphasise Your Team Leadership Experience
Think about times when you've successfully led a team or trained new staff. Be ready to discuss your leadership style and how you motivate others. The Trafalgar Arms values teamwork, so showing that you can inspire and develop your colleagues will set you apart.
β¨Bring a Can-Do Attitude
The job description mentions a 'can-do attitude' as a must-have. During the interview, convey your enthusiasm and willingness to tackle challenges head-on. Share stories that reflect your positive mindset and adaptability, which are crucial in the fast-paced hospitality environment.