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- Tasks: Lead a team in managing desktop support and service desk operations.
- Company: Major financial services firm based in London with a dynamic work culture.
- Benefits: Competitive salary, leadership opportunities, and a supportive team environment.
- Why this job: Shape the future of IT support in a leading financial firm.
- Qualifications: Strong leadership skills and knowledge of Microsoft desktop products required.
- Other info: Flexible shift patterns and a challenging yet rewarding work environment.
The predicted salary is between 43200 - 72000 £ per year.
A major financial services firm in London is looking for a Head of Desktop Support. The successful candidate will supervise service desk operations, lead team development, and manage vendor relationships.
Candidates should possess strong leadership and problem-solving abilities, along with good knowledge of Microsoft desktop products.
This role offers a shift pattern between 6:30 am and 6:30 pm, Monday to Friday, in a dynamic and challenging environment.
Head of Desktop & IT Support — Lead, EMEA employer: Tradition
Contact Detail:
Tradition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Desktop & IT Support — Lead, EMEA
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Head of Desktop Support role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your leadership and problem-solving skills, as these are key for this role. Think of examples from your past experiences where you've successfully managed teams or resolved tricky IT issues.
✨Tip Number 3
Show off your Microsoft desktop product knowledge! Be ready to discuss how you've used these tools in previous roles and how they can benefit the team you'll be leading. This will demonstrate your expertise and readiness for the position.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about landing that Head of Desktop Support gig with us!
We think you need these skills to ace Head of Desktop & IT Support — Lead, EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership and problem-solving skills, especially in desktop support. We want to see how your experience aligns with the role, so don’t be shy about showcasing your knowledge of Microsoft desktop products!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Head of Desktop Support role. Share specific examples of how you've led teams and managed vendor relationships in the past.
Showcase Your Team Development Skills: Since this role involves leading team development, make sure to mention any relevant experience you have in mentoring or training others. We love to see candidates who can inspire and uplift their teams!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Tradition
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft desktop products. Be ready to discuss specific tools and how you've used them in past roles. This shows you're not just familiar with the tech, but that you can leverage it effectively in a leadership position.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past. Think about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your ability to supervise service desk operations and develop your team.
✨Vendor Management Experience Matters
Be ready to talk about your experience managing vendor relationships. Have specific examples of how you've negotiated contracts or resolved issues with vendors. This will highlight your capability to manage external partnerships effectively.
✨Embrace the Shift Pattern
Since this role involves a shift pattern, be prepared to discuss your flexibility and how you handle working hours that may vary. Showing that you're adaptable and can thrive in a dynamic environment will set you apart from other candidates.
