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- Tasks: Lead desktop support operations and manage a dynamic service desk team.
- Company: A top financial services firm in the heart of London.
- Benefits: Competitive salary, career advancement, and a vibrant work culture.
- Why this job: Shape the future of IT services in a leading financial institution.
- Qualifications: Strong leadership and problem-solving skills with Microsoft desktop knowledge.
- Other info: Shift work required; great opportunity for growth in a fast-paced environment.
The predicted salary is between 43200 - 72000 £ per year.
A leading financial services company is seeking a Head of Desktop Support for their London office. This role involves supervising service desk operations, leading support staff, and managing vendor relationships.
Candidates must demonstrate strong leadership, problem-solving, and communication skills along with a good knowledge of Microsoft desktop products. Experience in financial services is preferred.
The position requires shift work between 6:30am and 6:30pm, Monday to Friday.
Director of Desktop & IT Services employer: Tradition
Contact Detail:
Tradition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Desktop & IT Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your leadership and problem-solving skills. Think of examples from your past experiences that showcase how you've successfully managed teams and tackled challenges head-on.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the position. It keeps you fresh in their minds!
✨Tip Number 4
Check out our website for the latest job openings! We often post roles that might not be advertised elsewhere, so keep an eye out and apply directly through us for the best chance at landing that dream job.
We think you need these skills to ace Director of Desktop & IT Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership and problem-solving skills, especially in desktop support. We want to see how your experience aligns with the role, so don’t be shy about showcasing your knowledge of Microsoft desktop products!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Head of Desktop Support role. Share specific examples from your past that demonstrate your ability to lead teams and manage vendor relationships.
Showcase Relevant Experience: If you’ve got experience in financial services, make sure to highlight it! We’re looking for candidates who understand the unique challenges of this industry, so any relevant experience will give you an edge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Tradition
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft desktop products. Be ready to discuss specific tools and how you've used them in past roles. This will show that you’re not just familiar with the tech, but that you can lead a team effectively using it.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you successfully led a team or managed a project. Highlight your problem-solving abilities and how you’ve motivated your staff during challenging times. This is crucial for a role that involves supervising service desk operations.
✨Understand the Financial Services Landscape
Since experience in financial services is preferred, do your homework on the industry. Familiarise yourself with common challenges faced in IT support within this sector. Being able to speak knowledgeably about these issues will set you apart from other candidates.
✨Be Ready for Shift Work Questions
As the position requires shift work, be prepared to discuss your flexibility and willingness to adapt to different working hours. Think about how you’ve managed work-life balance in the past and be ready to share your strategies.