At a Glance
- Tasks: Support daily operations and lead a passionate front-of-house team in a vibrant coffeehouse.
- Company: Join Trading Post Coffee Roasters, a thriving artisan coffee and hospitality business.
- Benefits: Enjoy discounted meals, free coffee, mental health support, and career progression opportunities.
- Other info: We celebrate diversity and are committed to an inclusive workplace.
- Why this job: Be part of a dynamic team that values sustainability and exceptional guest experiences.
- Qualifications: Previous supervisory experience in a busy environment is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Trading Post Coffee Roasters is an artisan coffee roasting and hospitality business that, since opening in 2017, has expanded to serve freshly roasted coffee, brunch, and cocktails across Brighton and Sussex. Exceptional coffee and quality food is at the heart of everything we do and who we are. We always aspire to deliver the best quality, consistency, and service in all our Coffee Houses. We believe that small change can make a big difference with sustainability and our environment. We roast organic and Rainforest Alliance certified coffee beans. This directly helps the farmers and the community they live in.
Why join us?
- Discounted meals and free coffee on duty
- Company-wide employee discount of 50% on food and coffee
- Retail discount on our in-house coffee blends and single origins
- Employee discount at all Beachfront Leisure venues
- Free access to mental health advice
- Free access to financial advice
- Employee progression plans
- Company pension scheme
We are looking for the next generation of managers who are passionate about the hospitality industry, coffee culture, and progressing their career, to join our team. As a Supervisor we expect you to help run your Coffee House on a day-to-day basis and support the management team to deliver an amazing guest experience every time, to exceed targets, and engage your team to meet their goals. In return we will invest time and energy towards helping you push your career to the next stage, whatever that looks like for you.
Our star Supervisors demonstrate a 'we're all in this together' attitude and confidence in leading the front-of-house team with passion and energy. You must drive hospitality and sales whilst engaging your team to be passionate, reliable, outgoing, universal and dutiful.
Some previous experience as a Supervisor would be beneficial, especially in a busy environment with a diverse team.
What You Can Expect Your Responsibilities to Be
- Support the management team in the running of a high-volume and fast-paced coffeehouse
- Embody and possess a full understanding of the Trading Post hospitality standards and key points of service
- Consistently deliver great hospitality with huge personality within the hospitality standards framework
- Actively support a busy front-of-house team and engage and communicate effectively with an equally busy back-of-house team
- Support in the development of front-of-house team members and deliver training where required
- Support in the recruitment and onboarding of new team members into your Coffee House
- Be the face of positivity and motivate all team members to deliver their best selves at all times
- Display a smart and professional appearance, always striving to represent Trading Post Coffee Roasters in a positive way
The Skills We are Looking For
- The drive for continuous development and improvement
- Excellent communication skills to enable effective dialogue with team members and guests
- Ability to use initiative to problem solve and work well under pressure
- Dedicated team-player, leading by example with an 'all in this together' attitude and always striving for excellence
- Excellent time-management and prioritisation skills
If this sounds like you then we'd love to hear from you. Please submit a copy of your CV alongside your application. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this position. Trading Post Coffee Roasters is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.
Full Time Supervisor employer: Tradingpostcoffee
Trading Post Coffee Roasters is an exceptional employer that prioritises employee growth and well-being in a vibrant hospitality environment. With a strong commitment to sustainability and community support, we offer generous benefits including discounted meals, free coffee, and access to mental health and financial advice. Join us in Brighton and Sussex, where your passion for coffee culture and hospitality can flourish as we invest in your career progression and create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Supervisor
✨Tip Number 1
Get to know the company! Before your interview, dive into Trading Post Coffee Roasters' values and mission. Show us you’re not just another candidate but someone who genuinely cares about coffee culture and sustainability.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll be leading a team and engaging with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Bring your passion to the table! During your interview, share your love for hospitality and how you can motivate a team. We want to see that energy and enthusiasm that makes you a great fit for our Coffee House.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Trading Post family. Don’t miss out on this opportunity!
We think you need these skills to ace Full Time Supervisor
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee and the hospitality industry shine through. Share any experiences that highlight your enthusiasm for delivering exceptional service and how you connect with customers over a great cup of coffee.
Tailor Your CV:Make sure your CV is tailored to the Supervisor role at Trading Post Coffee Roasters. Highlight relevant experience, especially in busy environments, and showcase your leadership skills. We want to see how you can contribute to our team!
Be Yourself:We’re looking for genuine personalities who embody our 'we're all in this together' attitude. Don’t be afraid to let your unique character come through in your application. Authenticity goes a long way in hospitality!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Tradingpostcoffee
✨Know Your Coffee
Make sure you brush up on your coffee knowledge before the interview. Understand the different types of beans, brewing methods, and what makes Trading Post unique. This will show your passion for coffee culture and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight your 'we're all in this together' attitude to demonstrate that you're a team player.
✨Emphasise Customer Service Excellence
Trading Post values exceptional hospitality, so be ready to discuss how you've delivered outstanding customer service in previous roles. Share specific stories that illustrate your ability to engage with guests and create memorable experiences.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company’s sustainability practices or team development opportunities. This shows your genuine interest in the role and aligns with their values, making you stand out as a candidate who truly cares about the business.
