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- Tasks: Create user-friendly documentation and training content for our innovative financial products.
- Company: Join TradingHub, a dynamic big data firm revolutionising financial market analytics since 2010.
- Benefits: Enjoy hybrid working, private medical insurance, generous leave, and a supportive growth environment.
- Why this job: Be part of a collaborative culture that values your unique contributions and fosters personal development.
- Qualifications: Strong communication skills, attention to detail, and familiarity with technical writing tools are essential.
- Other info: We embrace diversity and encourage all candidates to apply, regardless of background.
The predicted salary is between 36000 - 60000 ÂŁ per year.
1 week ago Be among the first 25 applicants
This range is provided by TradingHub. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Compensation: ÂŁCompetitive (Financial Services)
About TradingHub
Founded in 2010, we have grown from a united vision shared between two people to a team of over 140 across London, Toronto, New York and Singapore. We have achieved scale by building the best-in-class surveillance tooling, where our analytics bring the front office risk mindset to the compliance function.
Though we have developed in the trade surveillance arena, we have always been more than that. At heart, we are a finance-focused big data firm. Our goal is to continue creating the world\’s leading financial markets analytics platform.
The Role
We are looking for a Technical Writer to join our Product team where you\’ll play a crucial role in creating documentation that enables our users to take full advantage of our products and technical concepts. This role will require excellent verbal and written communication skills and involve collaborating with a variety of internal and external stakeholders.
In addition to technical documentation for our industry-leading products, there will be opportunities to develop online training content that helps customers utilise the full capabilities of our products.
Responsibilities:
- Write and maintain material that allows our users to take full advantage of our products and build a clear understanding of the underlying analytical models
- Updating existing documentation in line with our regular release schedule
- Creating detailed changelogs and internal bulletins to ensure that information regarding updates is distributed both within TradingHub and to our clients
- Communicating closely with various teams throughout the firm to compile information and coordinate deadlines
- Supporting customer enquiries relating to systems architecture and configuration alongside
- Helping to design tools to automate repetitive tasks
Requirements
Main skills/experience:
- Excellent written and verbal communication skills
- Proven ability to distil complex information into clear and accessible formats
- The ability to quickly grasp and understand difficult technical topics
- A firm understanding of how to accommodate different audiences and purposes
- Experience with mark-up languages such as HTML, LaTeX, and Markdown
- A keen eye for detail and excellent copy-editing and proofreading skills
- Strong interpersonal skills for effective inter-team coordination
- Proficiency with Adobe Creative Suite products such as InDesign, Illustrator and Adobe Premiere Pro
- STEM background in Mathematics, Physics or a similar computational subject e.g Economics
Benefits
Life at TradingHub is a rewarding journey within a fast-growing company that thrives on innovation and collaboration. By combining the best of both tech and finance, we\’re able to solve complex problems together and deliver meaningful results to our customers. Everybody has value to bring, and we welcome individuality as a key driving force behind our collective success.
Rooted in everything that we do are our core values: Accountability, Ambition, Partnership and Trust. These provide the foundation for a sustainable workplace culture and the platform for you to harness your unique experience and become the best version of yourself. We believe in our people and invest in their growth, and together, we can sit on the right side of history.
Employee Benefits:
- Annual discretionary performance bonus
- Hybrid working policy
- Private medical insurance + dental cover
- Extended parental leave (up to 6 months of fully paid maternity leave)
- 25 days annual leave + bank holidays
- Enhanced company pension plan
- 5 days study leave towards professional qualifications
- Death in service coverage
Don\’t tick every single requirement? Research shows that candidates from under-represented groups are less likely to apply unless they meet all the criteria. We are dedicated to building a diverse, equitable and inclusive workplace, so if this role excites you, please don\’t let our specification hold you back. Get in touch!
TradingHub is an equal opportunities employer. We do not discriminate based on race, religion, ethnic or national origins, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, socio-economic background, responsibilities for dependants, physical or mental disability or other applicable legally protected characteristics. TradingHub selects candidates for interview based solely on their skills, experience and qualifications.
We are committed to making our recruitment process accessible to all and we encourage candidates to inform us of any required adjustments. A full copy of our diversity, equity and inclusion policy will be made available to you upon request.
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Technical Writer employer: TradingHub
Contact Detail:
TradingHub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Writer
✨Tip Number 1
Familiarise yourself with the financial services industry, especially in areas related to trade surveillance and analytics. Understanding the context in which TradingHub operates will help you tailor your discussions and demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your technical writing skills by reviewing existing documentation from similar companies. Pay attention to how they present complex information clearly and concisely, as this will be crucial for your role at TradingHub.
✨Tip Number 3
Network with current or former employees of TradingHub on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Prepare to discuss your experience with mark-up languages and Adobe Creative Suite products. Be ready to share specific examples of how you've used these tools in past projects, as this will showcase your technical proficiency relevant to the role.
We think you need these skills to ace Technical Writer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Technical Writer role. Emphasise your ability to distil complex information into clear formats, as well as any experience with mark-up languages like HTML or Markdown.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your technical writing skills and your understanding of financial services.
Showcase Your Communication Skills: Since excellent verbal and written communication skills are crucial for this position, consider including examples of past work where you successfully communicated complex ideas to different audiences.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Attention to detail is key in technical writing, so ensure there are no typos or grammatical errors in your CV or cover letter.
How to prepare for a job interview at TradingHub
✨Showcase Your Writing Skills
As a Technical Writer, your ability to communicate complex information clearly is crucial. Bring samples of your previous work that demonstrate your writing style and clarity. Be prepared to discuss how you approach different audiences and tailor your content accordingly.
✨Understand the Product
Familiarise yourself with TradingHub's products and services before the interview. This will not only show your interest in the company but also help you articulate how your skills can contribute to their documentation needs. Research their analytics tools and think about how you would explain them to users.
✨Prepare for Technical Questions
Expect questions that assess your understanding of technical concepts and your ability to distil them into accessible formats. Brush up on relevant topics in finance and big data, and be ready to explain how you would document complex systems architecture or analytical models.
✨Demonstrate Collaboration Skills
Since the role involves working closely with various teams, be ready to discuss your experience in collaborating with others. Share examples of how you've coordinated with different stakeholders to gather information and meet deadlines, highlighting your interpersonal skills.
