Senior Relationship Manager

Senior Relationship Manager

Full-Time 60000 - 75000 £ / year (est.) Home office (partial)
TradingHub

At a Glance

  • Tasks: Cultivate relationships with customers and drive product adoption in financial services.
  • Company: Join TradingHub, a fast-growing tech company in the financial sector.
  • Benefits: Enjoy hybrid working, competitive bonuses, and generous leave policies.
  • Other info: Diverse and inclusive workplace culture that values individuality and growth.
  • Why this job: Make a real impact in a dynamic environment while growing your career.
  • Qualifications: Experience in financial markets and exceptional relationship-building skills required.

The predicted salary is between 60000 - 75000 £ per year.

Founded in 2010, TradingHub delivers uniquely intelligent trade surveillance software to world leading financial institutions. Developed by market professionals, our solutions use sophisticated modelling techniques to detect single and cross-product market manipulation. With a team of over 150 experts worldwide, TradingHub combines global reach with deep markets expertise to help our customers mitigate financial, regulatory, and reputational risk.

The Role

We’re seeking a high‑performing Senior Relationship Manager to join our growing team in London. You will play a fundamental role in cultivating TradingHub’s relationships with our customers and be a subject matter and product expert. Acting in a consultative capacity to solve customer‑specific business problems, you'll develop a deep understanding of their requirements, increase our engagement across different business lines and drive the adoption of our product suite.

Responsibilities

  • Act as a brand ambassador for TradingHub and foster visible, positive industry presence
  • Establish deep partnerships with key decision‑makers, as well as maintaining existing ones
  • Work cross‑functionally to prepare customer pitches and demos so that the selling process is informed and bespoke
  • Ensure customers benefit from the wealth of internal resources available to them, including regulatory insight and the knowledge we’ve gained through delivering solutions to their peers
  • Identify customer‑driven product development in areas where TradingHub is best positioned to deliver further best‑in‑class services
  • Work with marketing to participate and contribute to targeted events such as RegHub
  • Own the end‑to‑end sales lifecycle from picking up leads to closing deals
  • Grow our revenue base and expand our customer reach

Requirements

  • Deep knowledge of financial markets, preferably fixed income or derivatives
  • Background in selling/trading/structuring complex financial products
  • Proven success managing multi‑million‑dollar accounts and delivering against revenue targets
  • Exceptional relationship‑building skills to foster long‑term partnerships with customers
  • Clear communicator with the ability to simplify complex concepts and build consensus across diverse audiences
  • Self‑starter who is resilient and has a hunger to succeed
  • Strong commercial mindset and curiosity for how technical solutions deliver measurable value
  • Familiarity with trade surveillance and market abuse regulations desirable

Benefits

Life at TradingHub is a rewarding journey within a fast‑growing company that thrives on innovation and collaboration. By combining the best of technology and global markets, we’re able to solve complex problems together and deliver meaningful results to our customers. Everybody has value to bring, and we welcome individuality as a key driving force behind our collective success. Rooted in everything that we do are our core values: Accountability, Ambition, Partnership and Trust. These values provide the foundation for a sustainable workplace culture that empowers you to grow, contribute, and become your best self.

  • Annual discretionary performance bonus (permanent employees only)
  • Hybrid working policy
  • Office lunches twice a week
  • Private medical insurance + dental cover
  • Extended parental leave (up to 6 months of fully paid maternity leave)
  • 25 days annual leave + bank holidays
  • Enhanced company pension plan
  • 5 days study leave towards professional qualifications
  • Salary sacrifice schemes
  • Death in service coverage

Don’t tick every single requirement? Research shows that candidates from under‑represented groups are less likely to apply unless they meet all the criteria. We are dedicated to building a diverse, equitable and inclusive workplace, so if this role excites you, please don’t let our specification hold you back. Get in touch! TradingHub is an equal opportunities employer. We do not discriminate based on race, religion, ethnic or national origins, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, socio‑economic background, responsibilities for dependants, physical or mental disability or other applicable legally protected characteristics. TradingHub selects candidates for interview based solely on their skills, experience and qualifications. We are committed to making our recruitment process accessible to all and we encourage candidates to inform us of any required adjustments. A full copy of our diversity, equity and inclusion policy will be made available to you upon request.

Senior Relationship Manager employer: TradingHub

At TradingHub, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among our talented team of over 150 experts. Located in the heart of London, we provide competitive compensation, comprehensive benefits including private medical insurance, generous parental leave, and opportunities for professional growth through study leave for qualifications. Join us to be part of a diverse and inclusive environment where your unique skills can thrive and contribute to cutting-edge financial solutions.

TradingHub

Contact Details:

TradingHub Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Relationship Manager

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like TradingHub. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Senior Relationship Manager

Relationship Management
Financial Markets Knowledge
Sales Strategy
Consultative Selling
Account Management
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to TradingHub.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on TradingHub's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at TradingHub

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with TradingHub.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at TradingHub will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former TradingHub employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.