Senior Project Manager in City of London

About TradingHub

Founded in 2010, TradingHub delivers uniquely intelligent trade surveillance software to world leading financial institutions. Developed by market professionals, our solutions use sophisticated modelling techniques to detect single and cross-product market manipulation. With a team of over 140 experts based in London, Toronto, Singapore and Sydney, TradingHub combines global reach with deep markets expertise to help our customers protect themselves from financial, regulatory, and reputational risk.

The Role

We are looking to make a key Senior Project Manager hire into our Relationship Management team to provide operational visibility, coordination and delivery oversight across TradingHub. Reporting to the Chief Customer Officer, this role will ensure that customer commitments, cross-functional dependencies and major initiatives are effectively planned, tracked and delivered. Acting as the connective point between Relationship Management, Engineering, Legal, and Professional Services, the Senior Project Manager will drive clarity, accountability, and communication across teams, turning complexity into structured execution and ensuring promises to customers are met with excellence.

Responsibilities

• Maintain full visibility of our new customer pipeline and delivery commitments, supporting the Chief Customer Officer with actionable reporting.
• Coordinate Relationship Management priorities across Legal, Engineering and Professional Services, ensuring alignment and clear understanding of dependencies.
• Ensure resources are aligned for upcoming customer demos and major initiatives.
• Represent Relationship Management interests during 'big picture' customer initiatives, tracking deliverables on a 2–12 week horizon.
• Attend engineering townhalls and cross-functional meetings, pushing through requirements, providing updates, escalating risks and driving timely resolution of issues.
• Collaborate with various teams to ensure deadlines and quality requirements are met.

Requirements

• Established Project Management expertise in product or customer linked teams.
• Demonstrable experience successfully delivering projects of varying scale according to outlined scope and timelines.
• Familiarity with Project Management software tools, methodologies and best practices.
• Excellent analytical and problem-solving skills.
• Results-driven and willing to constantly assess ways to improve processes.
• Strong interpersonal skills with noted experience dealing with senior stakeholders.
• Time management and delegation skills with an ability to cope under pressure and prioritise work effectively.
• Knowledge of software delivery is advantageous.

Benefits

Life at TradingHub is a rewarding journey within a fast-growing company that thrives on innovation and collaboration. By combining the best of both technology and global markets, we’re able to solve complex problems together and deliver meaningful results to our customers. Everyone brings value, and we welcome individuality as a key driving force behind our collective success. Rooted in everything that we do are our core values: Accountability, Ambition, Partnership and Trust. These provide the foundation for a sustainable workplace culture and the platform for you to harness your unique experience and become the best version of yourself.

Employee Benefits

• Annual discretionary performance bonus (permanent employees only).
• Hybrid working policy.
• Office lunches twice a week.
• Private medical insurance + dental cover.
• Extended parental leave (up to 6 months of fully paid maternity leave).
• 25 days annual leave + bank holidays.
• Enhanced company pension plan.
• 5 days study leave towards professional qualifications.
• Salary sacrifice schemes.
• Death in service coverage.

Diversity and Inclusion

TradingHub is an equal opportunities employer. We do not discriminate based on race, religion, ethnic or national origins, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, socio-economic background, responsibilities for dependants, physical or mental disability or other applicable legally protected characteristics. TradingHub selects candidates for interview based solely on their skills, experience and qualifications. We are committed to making our recruitment process accessible to all and encourage candidates to inform us of any required adjustments.