Relationship Manager – Commodities

OpenGamma (now TT Margin) is a SaaS fintech dedicated to reducing the costs of trading derivatives. With deep quantitative expertise, we have built a cutting‑edge, cloud‑based service that enables derivatives users to uncover hidden opportunities that enhance their returns and minimize the risk associated with margin calls.

Key Responsibilities

• Commercial ownership – driving upsell opportunities across the client base.
• Product enhancement – working with clients and product management to enhance the platform and create new product initiatives.
• Develop trusted relationships with individual clients to help them get the most from the solution they have bought and position for further growth.
• Coordinate with Client Services Lead to ensure effective management of client experience with live functionality, acting as an escalation route as needed.
• Have a view across client workstreams (onboarding, client service, product management) to ensure a joined‑up client approach.
• Seek and understand client requirements in our target space (Trading/Treasury/Risk/Collateral), outside of the existing offering – aim to help the firm develop new products.
• Help spot client trends and focus marketing attention as we deliver relevant content to our existing client base.

Skills, Knowledge and Expertise

• Ability to communicate effectively with various stakeholders at clients (Traders, Treasury, Technology, Risk, Operations, senior stakeholders).
• Strong written and face‑to‑face communication skills and ability to build strong relationships.
• Keen eye for both fine details and the bigger picture.
• Capable of seeking help when needed and extracting the right information.
• Proactive in searching for ways to help the team without waiting for instructions.
• Prior experience in an RM/Sales capacity from a clearing broker, vendor in the commodities space, or clearing house is required.
• Good grasp of capital markets asset classes, especially derivatives and clearing.
• Knowledge of margin and commodity markets is beneficial but not required.

Benefits

• Compensation: Salary – commensurate with experience; Commissions – defined commission plan.
• Health & Financial Security: Medical, Dental, and Vision coverage; Group Life (GTL) and Group Income Protection (GIP) schemes; Pension contributions.
• Time Off & Flexibility: Hybrid position: 3 days in office, 2 days remote per week; 25 days paid time off (PTO) per year, with rollover option; One dedicated day per year for volunteering; Two professional development days per year; Additional PTO day added during milestone anniversary years; Robust paid holiday schedule with early dismissal; Generous parental leave for all parents, including adoptive parents.
• Work‑Life Support & Resources: Budget for tech accessories, including monitors, headphones, keyboards, and other equipment; Milestone anniversary bonuses.
• Wellness & Lifestyle Perks: Subsidy contributions toward gym memberships and health/wellness initiatives.

Culture

Forward‑thinking, culture‑based organization with collaborative teams that promote diversity and inclusion. Trading Technologies (TT) is an equal‑opportunity employer. Equal employment has been, and continues to be, a required practice at the Company. TT’s practice of equal employment opportunity is to recruit, hire, train, promote, and base all employment decisions on ability rather than race, color, religion, national origin, sex/gender orientation, age, disability, sexual orientation, genetic information, parental status, veteran, or any other protected status. Additionally, TT participates in the E‑Verify Program for US offices.