At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer service and drive sales.
- Company: Join Trading Post Coffee Roasters, a brand that values hospitality and coffee culture.
- Benefits: Enjoy free food, 50% discount on meals, and access to mental health support.
- Other info: Great opportunities for career progression in a supportive team atmosphere.
- Why this job: Be part of a dynamic environment where your passion for coffee can shine.
- Qualifications: Strong leadership skills and a passion for hospitality are essential.
The predicted salary is between 25000 - 30000 £ per year.
Why join us?
- Performance Related Bonus Scheme
- No late evening shifts
- Free food and drink whilst working
- Company-wide employee discount of 50% on food and coffee
- Retail discount on our in-house coffee blends and single origins
- Employee discount at all Beachfront Leisure venues
- Free access to mental health advice
- Free access to financial advice
- Employee progression plans
- Company pension scheme
We are looking for an Assistant General Manager who embodies hospitality and coffee culture. Someone who is passionate about progressing their career and joining us on our coffee journey. As the Assistant General Manager, you will be emitting your site personality and passion through your team to deliver an unforgettable guest experience every time. You will drive sales and grow brand awareness. In return we will invest time and energy towards helping you push your career to the next stages. Our Assistant General Managers demonstrate a 'we're all in this together' attitude and confidence in leading the team with passion and energy. You will be responsible for assisting the General Manager in the operation and performance of your venue and must drive hospitality and sales whilst engaging your team to be passionate.
What You Can Expect Your Responsibilities to Be:
- The day-to-day running of a high-volume and fast-paced venue
- Lead your team to achieve excellent customer service
- Support in the development of all team members, identify learning needs, and deliver training where required
- Support in the recruitment and onboarding of new team members into your venue
- Motivate all team members to deliver their best selves at all times
- Assist the management team in exceeding targets and driving sales
- Display a smart and professional appearance, always striving to represent Trading Post Coffee Roasters in a positive way
The Skills We are Looking For:
- A true leader with a big personality that embodies what great hospitality looks like and with a “we’re all in this together attitude”
- The drive for continuous development and improvement
- Determination to set and achieve goals
- Ability to prioritise workload, both personal and that of the team
- Excellent communication skills to enable effective dialogue with team members and guests
- You embrace individuality and care for others, your venue, and the environment
If this sounds like you then we'd love to hear from you. Please submit a copy of your CV alongside your application. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this position. Trading Post Coffee Roasters is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.
Assistant Manager in Horsham employer: Trading-Post-Coffee-Roasters
Trading Post Coffee Roasters is an excellent employer that fosters a vibrant and supportive work culture, where creativity and passion for food are celebrated. With a strong commitment to employee growth, you will have access to continual training opportunities and the chance to develop your culinary skills in a dynamic environment. Located in a thriving community, this role offers the unique advantage of being part of a brand that values quality and teamwork, making it a rewarding place to build your career.
Contact Details:
Trading-Post-Coffee-Roasters Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Horsham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the coffee or hospitality industry. A personal recommendation can go a long way in landing that Assistant Manager role.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your love for coffee and hospitality shine through. Share your experiences and how they’ve shaped your desire to lead a team and create unforgettable guest experiences.
✨Tip Number 3
Prepare for those interviews! Research the company and its culture, especially their approach to coffee and customer service. Think about how you can contribute to their mission and be ready to discuss your ideas on driving sales and team motivation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining us on our coffee journey.
We think you need these skills to ace Assistant Manager in Horsham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality and coffee culture shine through. We want to see how excited you are about joining our team and contributing to our coffee journey!
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Assistant Manager role. Highlight your leadership qualities and any relevant experience in high-volume venues to catch our eye.
Be Yourself:We value individuality, so don’t be afraid to let your personality come through in your application. Share your unique approach to teamwork and customer service – we’re all about that 'we're all in this together' vibe!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at Trading-Post-Coffee-Roasters
✨Know Your Coffee Culture
Make sure you brush up on your coffee knowledge before the interview. Understand the different types of coffee, brewing methods, and what makes a great guest experience in a coffee setting. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team or resolved conflicts. Highlighting your leadership style and how it aligns with their 'we're all in this together' attitude will make you stand out.
✨Demonstrate Your Customer Service Savvy
Be ready to discuss your approach to delivering excellent customer service. Share specific instances where you went above and beyond for a guest. This will illustrate your commitment to creating unforgettable experiences, which is key for the Assistant Manager role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for progression. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it keeps the conversation engaging!
