At a Glance
- Tasks: Lead a vibrant coffee house team and ensure exceptional guest experiences.
- Company: Join Trading Post Coffee Roasters, a passionate artisan coffee and hospitality business.
- Benefits: Enjoy free coffee, discounted meals, and access to mental health and financial advice.
- Other info: We celebrate diversity and are committed to an inclusive workplace.
- Why this job: Be part of a sustainable coffee culture while advancing your career in hospitality.
- Qualifications: Previous supervisory experience in a busy environment is a plus.
The predicted salary is between 30000 - 35000 £ per year.
Trading Post Coffee Roasters is an artisan coffee roasting and hospitality business that, since opening in 2017, has expanded to serve freshly roasted coffee, brunch, and cocktails across Brighton and Sussex. Exceptional coffee and quality food is at the heart of everything we do and who we are. We always aspire to deliver the best quality, consistency, and service in all our Coffee Houses. We believe that small change can make a big difference with sustainability and our environment. We roast organic and Rainforest Alliance certified coffee beans. This directly helps the farmers and the community they live in.
Why join us?
- Discounted meals and free coffee on duty
- Company-wide employee discount of 50% on food and coffee
- Retail discount on our in-house coffee blends and single origins
- Employee discount at all Beachfront Leisure venues
- Free access to mental health advice
- Free access to financial advice
- Employee progression plans
- Company pension scheme
We are looking for the next generation of managers who are passionate about the hospitality industry, coffee culture, and progressing their career, to join our team. As a Supervisor, we expect you to help run your Coffee House on a day-to-day basis and support the management team to deliver an amazing guest experience every time, to exceed targets, and engage your team to meet their goals. In return, we will invest time and energy towards helping you push your career to the next stage, whatever that looks like for you.
Our superstar Supervisors demonstrate a 'we're all in this together' attitude and confidence in leading the front-of-house team with passion and energy. You must drive hospitality and sales whilst engaging your team to be passionate, reliable, outgoing, universal and dutiful. Some previous experience as a Supervisor would be beneficial, especially in a busy environment with a diverse team.
What You Can Expect Your Responsibilities to Be
- Support the management team in the running of a high-volume and fast-paced coffee house
- Embody and possess a full understanding of the Trading Post hospitality standards and key points of service
- Consistently deliver great hospitality with huge personality within the hospitality standards framework
- Actively support a busy front-of-house team and engage and communicate effectively with an equally busy back-of-house team
- Support in the development of front-of-house team members and deliver training where required
- Support in the recruitment and onboarding of new team members into your Coffee House
- Be the face of positivity and motivate all team members to deliver their best selves at all times
- Display a smart and professional appearance, always striving to represent Trading Post Coffee Roasters in a positive way
The Skills We are Looking For
- Strong leadership skills
- The drive for continuous development and improvement
- Excellent communication skills to enable effective dialogue with team members and guests
- Ability to use initiative to problem solve and work well under pressure
- Dedicated team-player, leading by example with an 'all in this together' attitude and always striving for excellence
- Excellent time-management and prioritisation skills
If this sounds like you then we'd love to hear from you. Please submit a copy of your CV alongside your application. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this position. Trading Post Coffee Roasters is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.
Supervisor in Chichester employer: Trading Post Coffee Roasters
At Trading Post Coffee Roasters, we pride ourselves on being an exceptional employer that values our team members and their growth. With a vibrant work culture centred around quality coffee and hospitality, we offer generous employee benefits including discounted meals, free coffee, and access to mental health and financial advice. Join us in Brighton and Sussex, where your passion for coffee and leadership can flourish, supported by our commitment to sustainability and community.
Contact Details:
Trading Post Coffee Roasters Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Chichester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Trading Post Coffee Roasters. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Trading Post Coffee Roasters
Don't be shy about reaching out to Trading Post Coffee Roasters directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor in Chichester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Trading Post Coffee Roasters and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Trading Post Coffee Roasters
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
