At a Glance
- Tasks: Lead shifts, coach your team, and create exceptional customer experiences.
- Company: Join Trading Post Coffee Roasters, a passionate specialty coffee company.
- Benefits: Enjoy free coffee, discounts, mental health support, and career development.
- Other info: Be part of a diverse team that values quality, learning, and exceptional experiences.
- Why this job: Grow as a leader in a supportive environment while making a real impact.
- Qualifications: Previous leadership experience in hospitality or customer service is essential.
Join the Team at Trading Post Coffee Roasters
At Trading Post Coffee Roasters, coffee is at the heart of everything we do.
As an independent, specialty coffee company, we're passionate about sourcing, roasting and serving exceptional coffee whilst creating memorable experiences for every guest. We believe great coffee starts with great people, which is why we invest in developing our teams through training, coaching and genuine opportunities to grow.
If you're an ambitious leader who loves developing people, driving high standards and creating exceptional customer experiences, we'd love to hear from you.
What We Offer
Joining Trading Post means becoming part of a team that values quality, hospitality and continuous learning.
We offer:
- Free coffee and discounted meals whilst on shift
- 50% employee discount on food and drink at every Trading Post Coffee House
- Discounts on our specialty coffee beans and retail products
- Discounts across Beachfront Leisure venues
- Free access to mental health and financial wellbeing support
- Company pension scheme
- Performance-related bonus scheme
- Ongoing leadership development and management training
- Clear internal career progression opportunities
We believe great people deserve great opportunities. That's why we invest in developing our teams and creating careers, not just jobs.
About the Role
As an Assistant Manager, you'll play a key role in leading your Coffee House alongside the General Manager.
You'll help create an environment where people love coming to work and customers love coming back. From leading shifts and coaching your team to driving standards and supporting business performance, you'll be involved in every aspect of the operation.
This is more than simply running shifts, it's about developing people, building an engaged team and helping deliver the exceptional hospitality that Trading Post is known for.
If you're ready to take the next step in your leadership journey, this role will give you the opportunity to grow into a confident and capable manager.
A Day in the Life
As an Assistant Manager, you'll:
- Lead shifts that deliver exceptional hospitality and consistently high operational standards.
- Coach, support and motivate your team to perform at their best.
- Work alongside the General Manager to achieve sales, labour and profitability targets.
- Help recruit, onboard and develop new team members.
- Build strong relationships with customers and create memorable guest experiences.
- Ensure company standards are consistently maintained across service, food safety, cleanliness and presentation.
- Use your initiative to solve problems quickly and confidently.
- Support stock management, ordering and daily operational planning.
- Lead by example, creating a positive, supportive and high-performing team culture.
What Success Looks Like
In this role, you'll:
- Lead confident, well‑organised shifts where both the team and customers have a great experience.
- Build a motivated team that delivers consistently high standards.
- Develop team members through regular coaching, feedback & encouragement.
- Support the General Manager in achieving commercial and operational goals.
- Take ownership of challenges and confidently make decisions that support the business.
- Help create a Coffee House where customers receive exceptional service on every visit.
- Be recognised as a trusted leader who inspires others through their actions, attitude and professionalism.
Who We’re Looking For
You’ll thrive in this role if you:
- Have previous leadership experience within hospitality, retail or customer service.
- Enjoy developing and supporting people.
- Lead with confidence, integrity and empathy.
- Stay calm under pressure and make effective decisions.
- Have excellent organisational and communication skills.
- Take ownership of your work and look for opportunities to improve.
- Are passionate about delivering exceptional customer experiences.
- Want to continue developing as a leader.
Previous experience
We’re looking for someone with:
- Experience leading or supervising a team in a busy customer‑facing environment.
- Strong people management and coaching skills.
- Experience delivering high standards of customer service.
- Good organisational skills and the ability to prioritise effectively.
- Commercial awareness and an understanding of business performance.
Bonus points if you have:
- Experience managing labour, stock or KPIs.
- Experience recruiting and onboarding new team members.
- Previous specialty coffee experience.
- A desire to progress into a General Manager or wider leadership role.
Career Development
At Trading Post, we don't just develop managers, we develop leaders.
As an Assistant Manager, you'll continue building your leadership capability through structured coaching, management training and real responsibility within the business.
You'll gain experience across people leadership, commercial performance, coaching, recruitment and operational management, preparing you for future opportunities as a General Manager or area Manager.
Many of our senior leaders began in operational roles, and we're committed to helping ambitious people reach their full potential.
Our Culture
We're proud of the culture we've built.
We're passionate about coffee, but we're equally passionate about people.
We work hard, support one another, celebrate success and believe that every team member contributes to creating exceptional experiences for our guests.
As an Assistant Manager, you'll play a vital role in shaping that culture by creating an environment where people feel supported, challenged and empowered to succeed.
You'll help build confident teams, celebrate achievements and encourage continuous learning, making your Coffee House a place where both colleagues and customers enjoy spending their time.
Applicants must have the legal right to work in the UK.
Trading Post Coffee Roasters is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels welcomed, respected and able to thrive. We want every candidate to have the best possible experience, so if there's anything we can do to support you during the recruitment or interview process, please let us know.
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Assistant General Manager (Full Time) in Brighton employer: Trading Post Coffee Roasters
Trading Post Coffee Roasters is an excellent employer that fosters a vibrant and supportive work culture, where creativity and passion for food are celebrated. With a strong commitment to employee growth, you will have access to continual training opportunities and the chance to develop your culinary skills in a dynamic environment. Located in a thriving community, this role offers the unique advantage of being part of a brand that values quality and teamwork, making it a rewarding place to build your career.
Contact Details:
Trading Post Coffee Roasters Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager (Full Time) in Brighton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Trading Post Coffee Roasters. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Trading Post Coffee Roasters
Don't be shy about reaching out to Trading Post Coffee Roasters directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager (Full Time) in Brighton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Trading Post Coffee Roasters and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Trading Post Coffee Roasters
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
