At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer service and drive sales.
- Company: Join Trading Post Coffee Roasters, a brand that celebrates hospitality and coffee culture.
- Benefits: Enjoy free food, a performance bonus, and a 50% discount on all food and drinks.
- Other info: We value diversity and offer excellent opportunities for personal and professional growth.
- Why this job: Be part of an exciting coffee journey while advancing your career in a supportive environment.
- Qualifications: Strong leadership skills and a passion for hospitality are essential.
The predicted salary is between 31500 - 38500 £ per year.
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Why join us?
- Performance Related Bonus Scheme
- No late evening shifts
- Free food and drink whilst working
- Company-wide employee discount of 50% on food and coffee
- Retail discount on our in-house coffee blends and single origins
- Employee discount at all Beachfront Leisure venues
- Free access to mental health advice
- Free access to financial advice
- Employee progression plans
- Company pension scheme
We are looking for an Assistant General Manager who embodies hospitality and coffee culture.
Someone who is passionate about progressing their career and joining us on our coffee journey.
As the Assistant General Manager, you will be emitting your site personality and passion through your team to deliver an unforgettable guest experience every time.
You will drive sales and grow brand awareness.
In return we will invest time and energy towards helping you push your career to the next stages.
Our Assistant General Managers demonstrate a 'we're all in this together' attitude and confidence in leading the team with passion and energy.
You will be responsible for assisting the General Manager in the operation and performance of your venue and must drive hospitality and sales whilst engaging your team to be passionate.
- What You Can Expect Your Responsibilities to Be
- The day-to-day running of a high-volume and fast-paced venue
- Lead your team to achieve excellent customer service
- Support in the development of all team members, identify learning needs, and deliver training where required
- Support in the recruitment and onboarding of new team members into your venue
- Motivate all team members to deliver their best selves at all times
- Assist the management team in exceeding targets and driving sales
- Display a smart and professional appearance, always striving to represent Trading Post Coffee Roasters in a positive way
- The Skills We are Looking For
- A true leader with a big personality that embodies what great hospitality looks like and with a "we're all in this together attitude"
- The drive for continuous development and improvement
- Determination to set and achieve goals
- Ability to prioritise workload, both personal and that of the team
- Excellent communication skills to enable effective dialogue with team members and guests
- You embrace individuality and care for others, your venue, and the environment
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this position.
Trading Post Coffee Roasters is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.
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Assistant Manager in Billingshurst employer: Trading Post Coffee Roasters
Trading Post Coffee Roasters is an excellent employer that fosters a vibrant and supportive work culture, where creativity and passion for food are celebrated. With a strong commitment to employee growth, you will have access to continual training opportunities and the chance to develop your culinary skills in a dynamic environment. Located in a thriving community, this role offers the unique advantage of being part of a brand that values quality and teamwork, making it a rewarding place to build your career.
Contact Details:
Trading Post Coffee Roasters Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Billingshurst
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Trading Post Coffee Roasters. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Trading Post Coffee Roasters
Don't be shy about reaching out to Trading Post Coffee Roasters directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Billingshurst
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Trading Post Coffee Roasters and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Trading Post Coffee Roasters
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
