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For Companies At a Glance
- Tasks: Lead and manage all non-teaching operational services in a busy school environment.
- Company: Dynamic school with a focus on providing high-quality learning experiences.
- Benefits: Competitive salary, permanent position, and opportunities for professional development.
- Why this job: Make a real impact on students' learning by ensuring smooth operations.
- Qualifications: Strong experience in operational management and leadership qualifications preferred.
- Other info: Join a supportive team and contribute to a positive school culture.
The predicted salary is between 38000 - 44000 £ per year.
Location: Sunderland
Salary: 44,075 to 47,181 per annum
Contract: Permanent full time position (36 hours per week)
Start Date: February 2026 or ASAP
The Role
Operations Manager is a senior leader within the school and a member of the Senior Leadership Team. Working closely with the Principal and central support teams, you will lead all non‑teaching operational services, ensuring they run smoothly, compliantly and in direct support of teaching and learning. You will have responsibility for estates and facilities, health and safety, administration, catering, finance support, HR administration, IT, transport and marketing/communications. The role combines strategic leadership with hands‑on operational management in a busy school setting.
Key Responsibilities
- Lead and manage all support services and line manage operational staff
- Oversee the safe, compliant operation of the school site, including estates, maintenance, contractors and statutory compliance
- Act as the school's lead for health and safety, ensuring robust systems, training and reporting
- Manage catering services, free school meals administration and parent payment systems
- Lead school administration, governance support, GDPR compliance and inspections
- Oversee day‑to‑day HR administration in partnership with central HR services
- Act as the operational lead for IT, working with central IT teams
- Manage school transport arrangements and contracts
- Support marketing and communications, ensuring a professional school profile
- Ensure safeguarding, confidentiality and data protection are maintained at all times
Person Specification
We are looking for a confident, organised and proactive leader with strong experience in operational management. You will ideally hold a Level 6 leadership/management qualification (or equivalent experience) and GCSEs (or equivalent) in English and Maths. Experience in a school or multi‑academy trust environment is highly desirable, along with knowledge of estates management, health and safety, HR processes, compliance and safeguarding. You will be an excellent communicator, able to manage competing priorities and work effectively with senior leaders, staff, parents and external partners. A commitment to providing high‑quality learning environments and supporting positive outcomes for young people is essential.
Operations Manager in North East employer: Tradewind Recruitment
Contact Detail:
Tradewind Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those who work in operational roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the school and its values. Understand their operational challenges and think of ways you can contribute. This shows you're not just interested in the role but genuinely care about the school's mission.
✨Tip Number 3
Practice your responses to common interview questions, especially around leadership and operational management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression. Plus, it shows your enthusiasm and professionalism.
We think you need these skills to ace Operations Manager in North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your leadership experience and any relevant qualifications, especially in operational management and compliance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've successfully managed operations in the past and how you can contribute to our school’s success.
Showcase Your Communication Skills: As an Operations Manager, communication is key. In your application, demonstrate your ability to communicate effectively with various stakeholders. Use clear and concise language to show that you can manage competing priorities and work collaboratively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Tradewind Recruitment
✨Know Your Stuff
Make sure you understand the key responsibilities of the Operations Manager role. Familiarise yourself with the school's operational services, health and safety regulations, and compliance requirements. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you managed competing priorities or improved operational efficiency. This will highlight your proactive leadership style and ability to work effectively with senior leaders and staff.
✨Communicate Clearly
As an Operations Manager, you'll need to communicate with various stakeholders. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your communication skills and ensure you can convey your ideas effectively.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions that show your interest in the role and the school. Inquire about their current operational challenges or future goals. This not only demonstrates your enthusiasm but also gives you valuable insights into the school's environment.
