At a Glance
- Tasks: Join our team to onboard clients and support their trading needs in a dynamic environment.
- Company: Tradeweb, a global leader in electronic trading with a focus on innovation.
- Benefits: Comprehensive benefits including parental leave, gym membership, and learning opportunities.
- Other info: Exciting entry-level role with excellent growth potential in a fast-paced industry.
- Why this job: Kickstart your career in financial technology while making a real impact on client relations.
- Qualifications: Fluency in English and German, strong attention to detail, and a passion for financial markets.
The predicted salary is between 35000 - 42000 £ per year.
Job Description
Tradeweb is a global leader in electronic trading across asset classes.
As financial markets become increasingly interconnected, our technology enables efficient, multi-asset trading on a global scale.
We serve more than 3,000 clients in more than 85 countries, including many of the world’s largest banks, asset managers, hedge funds, insurers, corporations, and wealth managers.
Company Description
Creative collaboration and sharp client focus have helped fuel our organic growth.
We facilitated average daily trading volume (ADV) of more than $2.8 trillion over the past four fiscal quarters, topping $3.3 trillion in ADV for the first quarter of 2026.
Since our IPO in 2019, Tradeweb has completed four acquisitions and doubled our revenues – and 2025 was our 26th consecutive year of record revenues.
Tradeweb plays a central role in modernizing market structure by developing innovative trading protocols, embedding analytics into execution, and building technology infrastructure that supports the convergence of traditional and digitally native financial markets.
Tradeweb is a great place to work, recognized in 2025 by Forbes as one of America’s Best Companies and by U.
News & World Report as one of the Best Financial Services Companies to Work For.
Workplace Posters | U. S. Department of Labor
As a technology-driven organization, we value individuals who embrace innovation and are eager to leverage emerging technologies, including AI, to improve efficiency, enhance decision-making, and deliver better outcomes for clients and colleagues.
We believe the greatest impact comes from combining technological capabilities with human expertise, judgment, and accountability.
Group Details
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team.
The role is based in London or Amsterdam.
Working in a challenging and dynamic environment you will be someone who has an interest in building a career in financial technology, who enjoys working in a team environment, thrives with client interactions and is motivated to learn about the institutional financial markets and electronic trading.
- Job Responsibilities
- Be responsible for the operational onboarding of new customers, setting up users’ profiles, and adjusting users’ accesses.
- Assist in any billing or regulatory configuration on various client types and across regions.
- Assist clients with troubleshooting around daily usage inquiries.
- Coordinate with clients’ Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
- Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
- Monitor and answer any incomings on chats, emails or phone.
- Administrative support to the internal teams
- Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
- Draft summaries and sales notes after client calls or visits.
- Actively collate clients’ feedback with appropriate internal teams.
- Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
- Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers’ queries and ensure any set up or update is made in a timely manner.
- Participate in the training of new joiners and existing members of the team.
- Client Relations
- Provide initial demos of the platform for new Traders or Admin users.
- Help educate clients on how they can maximize the usage of the platform.
- Support trading activity and ensure that clients have the necessary information to execute trades.
- Begin to build relationships with new and existing clients.
- Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
- Deliver Tradeweb’s white-glove service.
Qualifications
- Fluency in English and fluency in German, any other European language is beneficial.
- Ability to work in a high‑pressure, fast‑paced environment
- Good time management skills – able to work efficiently within short timeframes.
- Technical savvy – able to use technology comfortably and interest in understanding trading technology.
- Strong attention to detail – Accurate and conscientious.
- Team player - Excellent interpersonal skills – Ability to collaborate with more junior and senior people comfortably.
- Strong independent worker – ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
- High self‑motivation – always go the extra mile
- Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
- Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
Experience Or Exposure To a Client-focused Position Preferred.
The working hours are 8am-5.30pm, with potential shifts to cover early / late market hours.
Additional Information
We offer a comprehensive range of benefits to support our employees at every stage of life and career.
Our programs include enhanced parental leave, family‑building and postpartum support through Maven, subsidized gym membership and a wide range of learning and development opportunities, to name a few!
While specific offerings may vary by location, our teams will be happy to provide more detailed information about the benefits available in your region as you move through the recruitment process.
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EMEA - Client Relations employer: Tradeweb
Tradeweb is an exceptional employer, recognised for its commitment to employee growth and a collaborative work culture. Based in London, the Equities Product Relationship Management role offers unique opportunities to engage with a diverse client base while benefiting from comprehensive support programs, including enhanced parental leave and professional development initiatives. Join us to be part of a forward-thinking team that values innovation and excellence in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA - Client Relations
✨Get Involved with Campus Finance Societies
Join your university's finance or investment society — they're a goldmine for networking, guest lectures, and career fairs. These societies often host employers looking for entry-level talent like you, so get involved and make yourself known!
✨Attend Industry Workshops and Webinars
Look for workshops and webinars focused on banking and financial services. These events not only boost your knowledge but also let you connect with industry professionals who could help you land that entry-level role at places like Tradeweb.
✨Leverage LinkedIn for Informational Interviews
Take advantage of LinkedIn to reach out to professionals working in banking, especially those who've started in entry-level positions. Politely ask for a quick chat about their experience and any advice they might have on breaking into the field.
✨Apply Directly through Company Websites
Don't just rely on job boards. Head directly to Tradeweb's careers page and look for their entry-level openings. They might have opportunities that aren’t advertised widely, so keep checking back for new listings!
We think you need these skills to ace EMEA - Client Relations
Some tips for your application 🫡
Splash Your Skills on Your CV:In the banking and financial services realm, it's all about numbers and analysis. Make sure to highlight any relevant coursework, internships, or projects where you've used skills like financial modelling, data analysis, or risk assessment. Show us you can crunch those numbers!
Educational Achievements Matter:For an entry-level role, your grades and academic accomplishments are key. If you have any certifications, like CFA Level 1 or something similar, don’t forget to include them. We love seeing ambition and commitment to the industry, so flaunt those achievements!
Craft a Personal Touch in Your Cover Letter:Your cover letter is your chance to show us your enthusiasm for banking and finance! Share why you're passionate about the industry and how your studies or previous experiences have prepared you for this role. We want to see that spark and motivation!
Use the Right Format and Language:In banking, clarity is king. Use a clean, professional format for your CV and cover letter. Make sure to avoid jargon, but don’t shy away from technical terms where appropriate – just keep it all clear and easy to read. Let’s see your professionalism shine through!
How to prepare for a job interview at Tradeweb
✨Brush Up on Your Financial Knowledge
Since you're diving into the banking and financial services industry, make sure you're up to speed with current market trends and financial concepts. Be prepared to discuss things like interest rates and investment strategies, as you might get some technical questions that gauge your understanding.
✨Show Off Your Analytical Skills
Analytical skills are key in banking, so be ready to showcase how you've used them in your studies or any relevant projects. Prepare to tackle case studies or hypothetical financial scenarios during the interview that require you to analyse data and make informed decisions.
✨Demonstrate Your Team Spirit
As this is an entry-level role, they’ll likely look for how well you can collaborate and fit into their team. Think of examples from group projects or internships where you successfully worked with others. It'll help show that you're keen to learn and grow in a team-oriented environment.
✨Prepare Thoughtful Questions
Approach your interview with curiosity! Prepare insightful questions that reflect your knowledge of the industry, such as asking about the latest technology being implemented in their services. It shows you're genuinely interested in the company's operations and future.
