Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support a high-frequency trading platform and troubleshoot production issues across global markets.
- Company: Join Tradeweb, a leader in electronic trading with a collaborative culture.
- Benefits: Enjoy enhanced parental leave, gym memberships, and extensive learning opportunities.
- Other info: Dynamic environment with excellent career growth and recognition as a top employer.
- Why this job: Make an impact in the fast-paced world of trading while leveraging AI for efficiency.
- Qualifications: 3-5 years in Production Support, strong Python skills, and experience with AI tools.
The predicted salary is between 60000 - 80000 £ per year.
Tradeweb is a global leader in electronic trading for rates, credit, equities, and money markets. We serve more than 3,000 clients in over 85 countries, including many of the world’s largest banks, asset managers, hedge funds, insurers, corporations, and wealth managers.
We are seeking an experienced Production Support Engineer to support a high-frequency, low-latency trading platform operating across global markets. This role involves maintaining system stability, troubleshooting production issues, and ensuring seamless operation across both in-house and third-party applications, with a strong emphasis on leveraging AI to enhance support efficiency and system reliability.
Job Responsibilities:- Provide production support for a high-frequency trading system operating across global markets and time zones.
- Monitor system performance, identify issues, and ensure rapid resolution to minimize downtime.
- Support and manage integrations with third-party systems and vendors.
- Perform incident management, root cause analysis, and implement preventive measures.
- Design and implement automation solutions using Python and AI tools.
- Leverage AI for log analysis, anomaly detection, alert correlation, and predictive issue resolution.
- Continuously improve support processes using AI-driven insights and tooling.
- Collaborate with development, infrastructure, and business teams to enhance system reliability.
- Participate in release support, deployment activities, and system health checks.
- Minimum 3-5 years of experience in a Production Support / Application Support role, preferably in trading or financial systems.
- Strong experience supporting low-latency, high-availability systems.
- Proven experience using AI tools and technologies in a production support or operational environment.
- Hands-on experience implementing AI-driven automation or monitoring solutions.
- Proficiency in Python scripting for automation and tooling.
- Strong working knowledge of Linux/Unix environments.
- Experience with databases (SQL, performance tuning, troubleshooting).
- Familiarity with third-party systems and vendor coordination.
- Knowledge of Smart Order Routing (SOR) concepts and workflows.
- Experience working with the FIX protocol (message flows, troubleshooting, session management).
- Experience in financial markets or trading environments.
- Exposure to monitoring tools and observability platforms.
- Understanding of networking concepts and system architecture.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced, high-pressure environment.
- Excellent communication and collaboration skills.
- Proven ability to work effectively as a team player.
We offer a comprehensive range of benefits to support our employees at every stage of life and career.
Production Support Engineer (Trading Systems) in London employer: Tradeweb Markets
Contact Detail:
Tradeweb Markets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Support Engineer (Trading Systems) in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already at Tradeweb. A friendly chat can open doors and give you insider info that could make your application stand out.
✨Tip Number 2
Show off your skills! If you’ve got experience with Python or AI tools, be ready to discuss specific projects or challenges you’ve tackled. Real-world examples can really impress during interviews.
✨Tip Number 3
Stay sharp on current trends! Brush up on the latest in trading systems and AI applications. Being knowledgeable about what's hot in the market shows you're passionate and engaged.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Tradeweb team!
We think you need these skills to ace Production Support Engineer (Trading Systems) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Production Support Engineer role. Highlight your experience with low-latency systems and any relevant AI tools you've used. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about trading systems and how your background makes you a great fit for our team. We love seeing enthusiasm and a personal touch!
Showcase Problem-Solving Skills: In your application, be sure to include examples of how you've tackled production issues in the past. We’re all about finding solutions, so let us know how you’ve made an impact in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our awesome team at Tradeweb!
How to prepare for a job interview at Tradeweb Markets
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of low-latency systems and Python scripting. Be ready to discuss how you've used AI tools in past roles, as this is a key focus for the Production Support Engineer position.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled production issues in high-pressure environments. Highlight your analytical skills and how you've implemented preventive measures to avoid future problems.
✨Understand the Trading Landscape
Familiarise yourself with trading concepts like Smart Order Routing and the FIX protocol. Being able to speak the language of financial markets will show that you're not just technically savvy but also understand the business context.
✨Emphasise Collaboration
Since this role involves working closely with various teams, be ready to discuss your experience in collaborative environments. Share examples of how you've worked with development and infrastructure teams to enhance system reliability.