At a Glance
- Tasks: Support clients with onboarding, troubleshooting, and enhancing their trading experience.
- Company: Join Tradeweb, a global leader in electronic trading and innovation.
- Benefits: Enjoy competitive benefits, including parental leave, gym memberships, and learning opportunities.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Kickstart your career in financial technology while making a real impact on client relations.
- Qualifications: Fluency in English and German, tech-savvy, and a passion for financial markets.
The predicted salary is between 31500 - 38500 £ per year.
Company Description
Tradeweb is a global leader in electronic trading across asset classes.
As financial markets become increasingly interconnected, our technology enables efficient, multi-asset trading on a global scale.
We serve more than 3,000 clients in more than 85 countries, including many of the world’s largest banks, asset managers, hedge funds, insurers, corporations, and wealth managers.
Creative collaboration and sharp client focus have helped fuel our organic growth.
We facilitated average daily trading volume (ADV) of more than $2.8 trillion over the past four fiscal quarters, topping $3.3 trillion in ADV for the first quarter of 2026.
Since our IPO in 2019, Tradeweb has completed four acquisitions and doubled our revenues – and 2025 was our 26th consecutive year of record revenues.
Tradeweb plays a central role in modernizing market structure by developing innovative trading protocols, embedding analytics into execution, and building technology infrastructure that supports the convergence of traditional and digitally native financial markets.
Tradeweb is a great place to work, recognized in 2025 by Forbes as one of America's Best Companies and by U.
News & World Report as one of the Best Financial Services Companies to Work For.
Workplace Posters | U. S. Department of Labor
As a technology-driven organization, we value individuals who embrace innovation and are eager to leverage emerging technologies, including AI, to improve efficiency, enhance decision-making, and deliver better outcomes for clients and colleagues.
We believe the greatest impact comes from combining technological capabilities with human expertise, judgment, and accountability
Group Details
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team.
The role is based in London or Amsterdam.
Working in a challenging and dynamic environment you will be someone who has an interest in building a career in financial technology, who enjoys working in a team environment, thrives with client interactions and is motivated to learn about the institutional financial markets and electronic trading.
Job Responsibilities
Operational support to the institutional clients
- Be responsible for the operational onboarding of new customers, setting up users’ profiles, and adjusting users’ accesses.
- Assist in any billing or regulatory configuration on various client types and across regions.
- Assist clients with troubleshooting around daily usage inquiries.
- Coordinate with clients’ Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
- Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
- Monitor and answer any incomings on chats, emails or phone.
Administrative support to the internal teams
- Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
- Draft summaries and sales notes after client calls or visits.
- Actively collate clients’ feedback with appropriate internal teams.
- Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
- Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers’ queries and ensure any set up or update is made in a timely manner.
- Participate in the training of new joiners and existing members of the team.
Client Relations
- Provide initial demos of the platform for new Traders or Admin users.
- Help educate clients on how they can maximize the usage of the platform.
- Support trading activity and ensure that clients have the necessary information to execute trades.
- Begin to build relationships with new and existing clients.
- Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
- Deliver Tradeweb’s white-glove service.
Qualifications
- Fluency in English and fluency in German, any other European language is beneficial.
- Ability to work in a high-pressure, fast-paced environment
- Good time management skills – able to work efficiently within short timeframes.
- Technical savvy – able to use technology comfortably and interest in understanding trading technology.
- Strong attention to detail – Accurate and conscientious.
- Team player - Excellent interpersonal skills – Ability to collaborate with more junior and senior people comfortably.
- Strong independent worker – ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
- High self-motivation – always go the extra mile
- Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
- Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
Experience or exposure to a client-focused position preferred.
The working hours are 8am-5.30pm, with potential shifts to cover early / late market hours.
Additional Information
We offer a comprehensive range of benefits to support our employees at every stage of life and career.
Our programs include enhanced parental leave, family-building and postpartum support through Maven, subsidized gym membership and a wide range of learning and development opportunities, to name a few!
While specific offerings may vary by location, our teams will be happy to provide more detailed information about the benefits available in your region as you move through the recruitment process.
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EMEA - Client Relations employer: Tradeweb Europe Limited
Tradeweb Europe Limited is an excellent employer, offering a dynamic work environment where legal professionals can thrive in the fast-paced FinTech sector. With a strong emphasis on employee growth and a comprehensive benefits package, the company fosters a culture of collaboration and innovation, making it an ideal place for those looking to make a meaningful impact in the financial services industry.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA - Client Relations
✨Tip Number 1: Get to Know Financial Meetups
The finance world loves a good chat! Check out local financial meetups or webinars. It’s a great way for us to meet professionals from companies like Tradeweb Europe Limited and learn about industry insights that could help us in our entry-level role.
✨Tip Number 2: Leverage Your University’s Connections
Don’t forget about your uni’s career services! They often have partnerships with companies in finance, including potential entry-level roles at places like Tradeweb Europe Limited. Pop in for a chat or check their job boards regularly.
✨Tip Number 3: Join Financial Groups on Social Media
Get active in financial groups on platforms like LinkedIn or even Facebook. We can learn a lot from conversations happening there, and sometimes companies share entry-level opportunities directly with these communities.
✨Tip Number 4: Apply Directly on Our Website
When you spot a role like EMEA - Client Relations at Tradeweb Europe Limited, be sure to apply directly through our website. It shows your interest and initiative, and we keep an eye on applications that come through directly!
We think you need these skills to ace EMEA - Client Relations
Some tips for your application 🫡
Highlight Your Academic Achievements:In the financial controlling field, showcasing your grades in relevant subjects like finance, accounting, and economics is crucial. Make sure your CV reflects any higher education qualifications or certifications you have, as they can make you stand out, even for an entry-level role like this one at Tradeweb Europe Limited.
Showcase Relevant Projects or Internships:If you've worked on any finance-related projects or have interned before, include them in your application. Even if they're academic projects, detailing your role, the tools you used, and any outcomes can demonstrate your potential to excel in a financial controlling position.
Demonstrate Your Analytical Skills:Since financial controlling is all about data analysis and financial reporting, our CV should include experiences that highlight your analytical skills. Mention specific tools you're familiar with or data analysis practices you’ve studied, and let that shine through in your cover letter to show why you’d be a great fit at Tradeweb Europe Limited.
Express Your Enthusiasm to Learn:As this is an entry-level position, we know you might not have years of experience, and that’s okay! Use your cover letter to express your eagerness to learn and grow in the financial controlling space. Talk about what aspects of the role excite you and how you can see yourself developing within Tradeweb Europe Limited.
How to prepare for a job interview at Tradeweb Europe Limited
✨Show Your Analytical Skills
In the world of financial controlling, demonstrating your analytical abilities is key. Be ready to showcase your problem-solving skills and discuss any relevant projects from your studies or internships that involved data analysis or financial modelling—how you approached the task and the insights you derived.
✨Brush Up on Financial Policies
Familiarising yourself with financial regulations and policies could be a game-changer. Expect some technical questions about budgeting processes, variance analysis, or key performance indicators (KPIs), so make sure you've got a grasp on these concepts and can discuss their importance in a business context.
✨Talk About Your Learning Approach
As it's an entry-level role, employers will be keen to see your eagerness to learn. Be prepared to share how you approach learning new skills or tools, particularly Excel or any specific financial software you've encountered during your studies. Your enthusiasm can set you apart!
✨Connect with Your Passion for Finance
Use this opportunity to express your passion for finance. Whether it's a particular project you were involved in during university or a financial concept that fascinates you, sharing your genuine interest can help you connect with the interviewer at Tradeweb Europe Limited and make a memorable impression.
