At a Glance
- Tasks: Manage cheese accounts, optimise profits, and build strong customer relationships.
- Company: Join a leading dairy company with a focus on innovation and teamwork.
- Benefits: Enjoy remote work flexibility, competitive salary, and professional growth opportunities.
- Other info: Opportunity to represent the company at industry events and enhance your career.
- Why this job: Be part of a dynamic team making an impact in the cheese industry.
- Qualifications: Experience in account management and strong relationship-building skills required.
The predicted salary is between 30000 - 40000 £ per year.
Purpose of Role
The purpose of this role is to assist the cheese BU commercial team in executing sales, management of supply chain, documentation and general administration.
Location
Home based
Department
Cheese Business Unit
Reporting Line
Commercial Director – Cheese and Whey
Direct Reports
None
Job Level
L5
Internal Interfaces
Commercial, Supply Chain, Operations, Customer Services, Marketing, Milk BU, BV BU, Technical, QA, Finance and others as required
External Interfaces
Customers, supply chain partners, industry bodies
Key Responsibilities
- Supporting the development of a positive culture
- Demonstrating the right behaviours and ways of working to support the FM culture
- Support Cheese BU Commercial team
- Provide accurate stock availability information
- Be the lead contact for specific accounts
- Manage and facilitate customer projects and agreements
- Build and maintain strong, long-lasting relationships with accounts
- Optimise customer account management and maximise profit
- Assist with customer inquiries and liaise with internal teams
- Provide pricing and market information to commercial team and customers
- Monitor markets and competitor insights
- Update customer insights and provide reports to commercial team as required
- Ensure consistency in supply for cheese and whey customers
- Analyse customer pricing to provide accurate updates on profitability
- Management of day-to-day inquiries and customer visits/meetings
- Develop processes to enhance customer experience
- Assist with reporting to customers as required
- Update internal reports and KPIs for weekly and monthly reviews
- Ensure a professional interface between commercial and customer teams
Sales & Marketing
- Support the execution of all cheese BU sales activity
- Manage customer relationships and contracts
- Develop and manage new leads and existing customer portfolio
- Monitor customer agreement timelines
- Develop customer strategies to optimise growth and customer satisfaction
Market Insights
- Represent First Milk on ad hoc industry webinars
- Proactively suggest and develop marketing tools where required
Behavioural Competencies
Approachable, Inspiring, Open, Enabling, Positively Challenging
Qualifications and Experience - Essential
- Administration experience
- Knowledge of online and web programmes
- Evidence of building effective relationships
- Account Management experience
- Demonstrable experience of working effectively within a team environment
- Evidence of working towards timescales and deadline management
Qualifications and Experience - Desirable
- Experience of Dairy or Food and Drink Sector
- Fully proficient in Microsoft Office applications
- IFS knowledge
Remote Cheese Account Manager - Grow Accounts & Profit in Wigton employer: Trades Workforce Solutions
At First Milk, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that empowers our employees to thrive. As a Remote Cheese Account Manager, you will enjoy the flexibility of home-based work while benefiting from continuous professional development opportunities and a strong emphasis on team success. Join us in fostering meaningful relationships with customers and contributing to the growth of our cheese business unit in a dynamic and rewarding environment.
Contact Details:
Trades Workforce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Remote Cheese Account Manager - Grow Accounts & Profit in Wigton
✨Tip Number 1
Network like a pro! Reach out to your connections in the cheese industry or related fields. Attend virtual events, webinars, and even local meet-ups to get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially their cheese offerings. Be ready to discuss how you can help grow accounts and maximise profit. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. It shows you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s the best way to ensure your application gets seen by the right people. Let’s get you that Cheese Account Manager role!
We think you need these skills to ace Remote Cheese Account Manager - Grow Accounts & Profit in Wigton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Cheese Account Manager. Highlight your experience in account management and any relevant skills that align with the cheese industry. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about cheese and how your background makes you the perfect fit for this role. Keep it engaging and personal – we love a good story!
Showcase Your Relationship-Building Skills:In this role, building strong relationships is key. Use your application to demonstrate how you've successfully managed accounts in the past and how you plan to do the same with our customers. We want to know how you connect with people!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Cheese
Before the interview, brush up on your knowledge of cheese and the dairy industry. Familiarise yourself with current trends, market insights, and key players. This will not only show your passion for the role but also help you engage in meaningful conversations with the interviewers.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building strong relationships is crucial. Prepare examples from your past experiences where you've successfully managed client relationships or resolved conflicts. Highlight how you can apply these skills to enhance customer satisfaction and drive profit in this role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in managing accounts and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Demonstrate Your Team Spirit
This role requires collaboration with various internal teams. Be prepared to discuss how you've worked effectively within a team environment in the past. Share specific examples that illustrate your ability to communicate and collaborate with different departments to achieve common goals.
