At a Glance
- Tasks: Support the cheese team in sales, supply chain management, and customer relationships.
- Company: Join a leading dairy company with a focus on innovation and teamwork.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Exciting opportunities to develop within the dairy industry.
- Why this job: Be part of a dynamic team that values your input and fosters creativity.
- Qualifications: Experience in administration and account management; team player with strong relationship skills.
The predicted salary is between 30000 - 40000 £ per year.
Purpose of Role
The purpose of this role is to assist the cheese BU commercial team in executing sales, management of supply chain, documentation and general administration.
Location
Home based
Department
Cheese Business Unit
Reporting Line
Commercial Director – Cheese and Whey
Direct Reports
None
Job Level
L5
Internal Interfaces
Commercial, Supply Chain, Operations, Customer Services, Marketing, Milk BU, BV BU, Technical, QA, Finance and others as required
External Interfaces
Customers, supply chain partners, industry bodies
Key Responsibilities
- Supporting the development of a positive culture
- Demonstrating the right behaviours and ways of working to support the FM culture
- Support Cheese BU Commercial team
- Provide accurate stock availability information
- Be the lead contact for specific accounts
- Manage and facilitate customer projects and agreements
- Build and maintain strong, long-lasting relationships with accounts
- Optimise customer account management and maximise profit
- Assist with customer inquiries and liaise with internal teams
- Provide pricing and market information to commercial team and customers
- Monitor markets and competitor insights
- Update customer insights and provide reports to commercial team as required
- Ensure consistency in supply for cheese and whey customers
- Analyse customer pricing to provide accurate updates on profitability
- Management of day-to-day inquiries and customer visits/meetings
- Develop processes to enhance customer experience
- Assist with reporting to customers as required
- Update internal reports and KPIs for weekly and monthly reviews
- Ensure a professional interface between commercial and customer teams
Sales & Marketing
- Support the execution of all cheese BU sales activity
- Manage customer relationships and contracts
- Develop and manage new leads and existing customer portfolio
- Monitor customer agreement timelines
- Develop customer strategies to optimise growth and customer satisfaction
Market Insights
- Represent First Milk on ad hoc industry webinars
- Proactively suggest and develop marketing tools where required
Behavioural Competencies
Approachable, Inspiring, Open, Enabling, Positively Challenging
Qualifications and Experience - Essential
- Administration experience
- Knowledge of online and web programmes
- Evidence of building effective relationships
- Account Management experience
- Demonstrable experience of working effectively within a team environment
- Evidence of working towards timescales and deadline management
Qualifications and Experience - Desirable
- Experience of Dairy or Food and Drink Sector
- Fully proficient in Microsoft Office applications
- IFS knowledge
Account manager - Cheese in Wigton employer: Trades Workforce Solutions
At First Milk, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that empowers our employees to thrive. As an Account Manager in the Cheese Business Unit, you will benefit from flexible home-based working arrangements, opportunities for professional development, and the chance to build lasting relationships within the dairy industry. Join us to be part of a team that values innovation, continuous improvement, and a commitment to delivering excellence in customer service.
Contact Details:
Trades Workforce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account manager - Cheese in Wigton
✨Tip Number 1
Network like a pro! Reach out to your connections in the cheese industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their cheese offerings and be ready to discuss how you can enhance customer relationships and drive sales. Show them you're passionate about cheese!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role's requirements, especially in account management and customer relations. Keep it concise but impactful – you want to leave a lasting impression.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our cheese team. Plus, it shows initiative and enthusiasm for the role.
We think you need these skills to ace Account manager - Cheese in Wigton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Account Manager role in the Cheese Business Unit. Highlight your relevant experience in account management and any specific knowledge of the dairy or food and drink sector. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for cheese and your understanding of the commercial landscape. Let us know why you're the perfect fit for this role and how you can help us build strong relationships with our customers.
Showcase Your Team Spirit:We love a good team player! In your application, mention experiences where you've collaborated effectively with others. Whether it's working with internal teams or managing customer projects, show us how you embody the positive culture we value at StudySmarter.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Cheese
Make sure you brush up on your cheese knowledge! Understand the different types of cheese, their production processes, and market trends. This will not only impress the interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Relationship Skills
As an Account Manager, building strong relationships is key. Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss specific strategies you used to maintain and grow those accounts.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer inquiries or supply chain issues. Think through how you would handle these scenarios, focusing on your problem-solving skills and ability to collaborate with internal teams.
✨Demonstrate Your Team Spirit
This role requires working closely with various departments. Highlight your experience in teamwork and how you’ve contributed to a positive culture in previous roles. Share stories that illustrate your approachability and ability to inspire others.
