At a Glance
- Tasks: Maintain and support integrated security systems, ensuring client satisfaction and system reliability.
- Company: A growing security technology company focused on staff development and local assignments.
- Benefits: Competitive salary, paid travel time, overtime, commission, and a brand new van provided.
- Other info: Enjoy ongoing training and clear pathways for career progression.
- Why this job: Join a supportive team and work on exciting projects while advancing your career.
- Qualifications: Experience in servicing CCTV, access control, and intruder alarm systems required.
The predicted salary is between 35000 - 40000 £ per year.
Overview
Location: Midlands (Northamptonshire, Kettering, East and West Midlands)
Contract Type: Permanent
Salary: Up to £38,000 basic plus overtime, paid travel time, call out and commission.
Brand new van, full tools and uniform provided to support your field work. Local assignments across the Midlands to maintain work-life balance and reduce travel time. Ongoing technical training and clear pathways for career progression within the organisation. Competitive earnings with overtime, call out payments and commission opportunities.
Our client is a growing security technology company specialising in enterprise-level integrated security systems. They're expanding their engineering team across the Midlands and seeking an experienced Service Engineer to deliver fault-finding, maintenance and technical support to their varied client base. If you have proven experience servicing CCTV, access control and intruder alarm systems, this is an excellent opportunity to advance your career with a company that values professional development and local working.
Position Overview
As a Service Engineer, you'll play a key role in maintaining and supporting our client's integrated security systems for enterprise clients. You'll carry out planned preventative maintenance, diagnose complex system faults, and provide technical support to keep systems running smoothly. Your work directly impacts client satisfaction and system reliability, making you essential to the organisation's success and reputation in the security sector.
Responsibilities
- Service, maintain and fault-find integrated security systems including CCTV and access control
- Carry out planned preventative maintenance schedules to prevent system downtime
- Diagnose and resolve system faults using strong technical troubleshooting skills
- Support clients with technical queries and provide clear guidance on system operation
- Complete accurate documentation and maintenance records for all work undertaken
- Participate in the call-out rota to provide emergency support when required
- Ensure all work meets health and safety standards and company procedures
- Ability to work independently and as part of a team
- Willingness to participate in call-out rota arrangements
Requirements
- Proven experience as a Service Engineer in fire and security or electronic security
- Strong fault-finding skills across CCTV, access control and intruder alarm systems
- Familiarity with Genetec, Milestone or Galaxy (or equivalent platforms)
- Full UK driving licence with a clean record
- Customer-focused approach with excellent communication skills
How to Apply
Interested in learning more? Get in touch or apply today – we'd love to hear from you.
Company Overview
Our client is a well-established security technology organisation recognised for delivering advanced integrated security solutions to enterprise clients. With a focus on technical excellence and client service, they've built a reputation for reliable, high-quality systems across diverse sectors. The company prioritises investment in their engineering team, offering comprehensive training and genuine opportunities for career progression. Their commitment to keeping engineers local reflects their values around work-life balance and team stability, creating an environment where professionals can develop expertise whilst maintaining sustainable working patterns.
Benefits
- Brand new van, full tools and uniform provided
- Paid travel time and call out payments
- Overtime and commission opportunities to increase earnings
- Ongoing technical training and professional development
- Local assignments to minimise commute and support work-life balance
- Permanent contract with job security and career progression opportunities
- Supportive team environment focused on long-term staff development
Additional Information
Alongside these benefits, you'll join a professional and supportive team environment where technical development is valued and career progression is genuine. You'll work on varied, interesting projects across the Midlands with colleagues who are invested in helping you succeed and grow within the organisation.
Contact Details:
Trades Workforce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in West Bromwich
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Service Engineer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Trades Workforce Solutions. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Service Engineer candidates.
✨Directly Apply to Trades Workforce Solutions
Don’t forget to apply for the Service Engineer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Trades Workforce Solutions.
We think you need these skills to ace Service Engineer in West Bromwich
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Trades Workforce Solutions. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Trades Workforce Solutions.
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Trades Workforce Solutions.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Trades Workforce Solutions.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Trades Workforce Solutions.
