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- Tasks: Provide hands-on support for trading platforms and ensure system stability.
- Company: Join a dynamic trading technology firm with a fast-paced environment.
- Benefits: Gain strong technical exposure and work closely with engineers and traders.
- Why this job: Be part of a front-office role that impacts live market operations.
- Qualifications: Experience in application support and knowledge of financial trading systems.
- Other info: Opportunity to develop skills in SQL, scripting, and incident management.
The predicted salary is between 36000 - 60000 £ per year.
A hands-on support role providing technical assistance across trading platforms in a live market environment. You’ll work closely with engineers and traders to ensure system stability during market hours.
Key Responsibilities
- Provide application support for trading systems
- Investigate and resolve incidents
- Monitor system performance
- Liaise with engineering teams
- Support deployments and releases
Required Experience
- Application support background
- Financial trading systems exposure
- SQL and scripting skills
- Incident management experience
- Calm, analytical approach
Nice to Have
- ITIL exposure
- Linux experience
- FIX protocol knowledge
Why Join
- Front-office aligned role
- Strong technical exposure
- Fast-paced trading environment
Support Engineer - Trading Technology employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer - Trading Technology
✨Tip Number 1
Network like a pro! Reach out to professionals in the trading technology space on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that Support Engineer role.
✨Tip Number 2
Show off your skills! Prepare for technical interviews by brushing up on SQL and scripting. We recommend doing some mock interviews with friends or using online platforms to get comfortable with the questions you might face.
✨Tip Number 3
Stay calm under pressure! Since this role involves working in a fast-paced trading environment, practice scenarios where you have to troubleshoot issues quickly. We believe that demonstrating your calm, analytical approach can really set you apart.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications with us!
We think you need these skills to ace Support Engineer - Trading Technology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your application support experience, especially in trading systems. We want to see how your skills match the role, so don’t be shy about showcasing your SQL and scripting abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about trading technology and how your calm, analytical approach can help us maintain system stability during market hours.
Showcase Relevant Experience: When detailing your past roles, focus on your incident management experience and any exposure to financial trading systems. We love seeing how you've tackled challenges in fast-paced environments!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our front-office aligned role!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Trading Systems
Make sure you brush up on your knowledge of financial trading systems. Be prepared to discuss your experience with specific platforms and how you've supported them in the past. This will show that you understand the environment you'll be working in.
✨Show Off Your SQL Skills
Since SQL is a key requirement, practice some common queries and be ready to explain how you've used SQL in previous roles. You might even get asked to solve a problem on the spot, so being confident in your scripting skills will definitely give you an edge.
✨Stay Calm Under Pressure
In a fast-paced trading environment, things can get hectic. Prepare examples of how you've handled high-pressure situations or incidents in the past. Demonstrating your calm, analytical approach will reassure interviewers that you can maintain system stability during market hours.
✨Familiarise Yourself with ITIL and Linux
While not mandatory, having a basic understanding of ITIL processes and Linux can set you apart from other candidates. If you have any experience with these, be sure to mention it. It shows you're proactive and willing to learn, which is always a plus!
