At a Glance
- Tasks: Manage key customer accounts and drive sales growth through proactive relationship building.
- Company: Join a dynamic sales team in a leading food service company.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Collaborative environment with opportunities for career advancement.
- Why this job: Make a real impact by driving business success and building lasting customer relationships.
- Qualifications: Strong communication skills and a passion for sales are essential.
The predicted salary is between 40000 - 50000 £ per year.
To proactively increase the profit of a designated account portfolio and achieve a specific turnover target at a budgeted margin. To explore new business opportunities and achieve Key Performance Indicators.
Responsibilities:
- Put customers at the centre of what we do, act responsively and with integrity.
- Have a full understanding of the health and safety, quality and hygiene standards associated with the operation of the department and ensure they are observed and maintained at all times.
- Comply with relevant food safety legislation and internal CCP and allergen requirements.
- Effectively manage a designated portfolio of customer accounts.
- Proactively build and maximise customer relationships through a calling/meeting programme to ensure repeat orders are received on time and further product lines are introduced to existing customers.
- Proactively manage customer price files and negotiate appropriate price increases to ensure no orders are processed at a negative margin.
- For health and safety reasons, overnight stays must be incorporated into journey plans to reduce excessive mileage.
- Following each customer visit, update the CRM system with all relevant information gained from the meeting.
- File and maintain electronic copies of all customer-relevant correspondence into relevant CRM accounts.
- Regularly review sales performance through various CRM reports to identify ways to increase turnover and ensure that turnover and margins do not slip.
- Make proactive customer calls to reduce stock as and when required.
- Communicate key business changes to customers and ensure they meet these requirements.
- Follow up all customer complaints to ensure the customer feels the issue has been resolved.
- Work with other departments to discuss customer issues and requirements and obtain mutually agreeable solutions.
- Secure future business by entering into contracts with customers and review them monthly to maximise their income potential.
- Contribute to the company budget planning and goal settings by providing forecasted plans by customer and margin.
- Accustom yourself to all data platforms/systems within the business to maximise the efficiency of your time and responsibility.
- Work in unison with all colleagues to achieve the Business KPIs.
- Partake in the planning/execution of the Manufacturing sales 36-month strategic plan.
- Work collaboratively with our NPD team on projects and assignments.
- Complete an Expenses Form monthly and return to your direct report within seven days after the end of the month.
- Understand and adhere to relevant company policies and procedures.
- Carry out any other duties as requested by the Head of Sales.
Position in Organisation and Relationship with Others:
You will be working as part of the Sales Department reporting to the Head of Sales and working alongside a designated Customer Service Advisor. In your absence, your role will be covered by the Customer Service Advisor. In return, you may be called upon to cover the portfolio of another Key Account Manager as required.
Key Account Manager in Sleaford employer: Trades Workforce Solutions
As a Key Account Manager at our company, you will thrive in a dynamic and supportive work environment that prioritises customer relationships and employee development. We offer competitive benefits, a strong focus on health and safety, and opportunities for professional growth within the sales department, all while being part of a collaborative team dedicated to achieving shared goals. Join us in Sleaford, where your contributions will directly impact our success and foster meaningful connections with our clients.
Contact Details:
Trades Workforce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Sleaford
✨Tip Number 1
Get to know the company inside out! Research their values, recent news, and their customer base. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to key account management. Think about how you would handle specific customer situations and be ready to share your strategies.
✨Tip Number 4
Don't forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Key Account Manager in Sleaford
Some tips for your application 🫡
Know Your Audience:Before you start writing, take a moment to understand who we are at StudySmarter. Tailor your application to reflect our values and the specific requirements of the Key Account Manager role. Show us that you get what we're about!
Be Clear and Concise:When you're putting together your application, keep it straightforward. We love clarity! Use bullet points where possible to highlight your achievements and skills, making it easy for us to see why you're the perfect fit.
Showcase Your Experience:Don’t just list your previous jobs; tell us how your experience relates to managing customer accounts and driving sales. Use examples that demonstrate your ability to build relationships and achieve targets, as these are key in this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Accounts
Before the interview, research the company’s key accounts and their specific needs. Understand their market position and any recent changes in their business. This will help you demonstrate your proactive approach to managing customer relationships.
✨Showcase Your Negotiation Skills
Prepare examples of how you've successfully negotiated price increases or contracts in the past. Be ready to discuss your strategies for maintaining margins while ensuring customer satisfaction, as this is crucial for a Key Account Manager role.
✨Familiarise Yourself with CRM Systems
Since you'll be using a CRM system to manage customer interactions, brush up on your knowledge of these platforms. If you have experience with specific systems, mention them during the interview to show you're ready to hit the ground running.
✨Demonstrate Team Collaboration
Highlight your ability to work with various departments, such as NPD and Customer Service. Share examples of how you've collaborated in the past to resolve customer issues or improve processes, as teamwork is essential in this role.
