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- Tasks: Maintain and enhance security and network systems across London with cutting-edge technology.
- Company: Leading integrator in smart building technology since 1986, fostering innovation and collaboration.
- Benefits: Competitive salary, professional development, industry certifications, and a supportive work environment.
- Why this job: Make a real impact on client satisfaction while advancing your career in tech.
- Qualifications: Certification in security systems or networking, strong fault-finding skills, and experience in IT maintenance.
- Other info: Enjoy flexible working and genuine opportunities for career progression.
The predicted salary is between 36000 - 54000 £ per year.
Location: London Zones 1-2 | Contract Type: Permanent | Salary: £45,000 basic + extras
Work with cutting-edge smart building technology and integrated security systems across London. Join a company investing in your continuous professional development and technical certifications. Respond to reactive service calls and lead planned maintenance on complex infrastructure. Collaborate with a supportive team that values autonomous decision-making and innovation. Enjoy flexible working with out-of-hours support opportunities and career progression pathways.
Our client is a well-established integrator specialising in smart building technology and security systems since 1986. They are seeking a Service Engineer to join their London-based team, delivering reactive and planned maintenance on security and network infrastructure. If you’re looking to advance your career in electronic security systems and IT infrastructure, this permanent role offers genuine opportunities to develop your technical expertise.
Position Overview
As a Service Engineer, you'll play a key role in maintaining and enhancing our client's security and network systems for their clients across London. You'll diagnose and resolve faults on complex electronic security systems and IT infrastructure, working both reactively and proactively. Your work directly impacts client satisfaction and system reliability, whilst contributing to the company's reputation for technical excellence and customer service in the built environment sector.
Responsibilities
- Respond promptly to reactive service calls, diagnosing and resolving faults on security systems and network infrastructure
- Perform planned maintenance on electronic security systems, ensuring optimal performance and system uptime
- Conduct fault-finding using IP-based systems, network diagnostics and manufacturer remote diagnostics portals
- Liaise with client stakeholders and third-party vendors to coordinate support and resolve technical issues
- Maintain accurate service documentation and records for all maintenance and repair activities
- Collaborate with internal technical support teams to escalate complex issues and share knowledge
- Provide recommendations for system upgrades and improvements based on client requirements
- Ensure all work complies with relevant health and safety regulations and industry standards
- Participate in an on-call rota for out-of-hours support and emergency response
Requirements
Essential qualifications and experience:
- Current certification in security systems (NSI or SSAIB) or networking (CompTIA Network+, Cisco CCNA or equivalent)
- Full UK driving licence
- Minimum five GCSEs (A*-C) including Maths or English
- Three A levels (A*-C) or equivalent qualification
- Proven experience servicing electronic security systems
- Practical experience with IT and network infrastructure maintenance
- Strong fault-finding and diagnostic skills
- Proficiency with IP-based systems and network diagnostics tools
- Experience using manufacturer remote diagnostics portals
Desirable skills
- Experience working in smart building environments or with Building Management Systems (BMS)
- Knowledge of ITIL or similar service management frameworks
- Additional vendor certifications or technical qualifications
Company Overview
Our client is a leading integrator delivering integrated smart building technology projects and support services across the built environment. Since 1986, they've been at the forefront of innovation, helping organisations embrace sustainable long-term growth through intelligent building solutions. The company is built on a foundation of trust, shared values and excellence, fostering a collaborative culture where innovation thrives and people are empowered to work autonomously. They're committed to setting new standards in the sector through technical expertise, client-focused service and continuous investment in their team's professional development.
Benefits
- Competitive salary of £45,000 basic with additional benefits
- Continuous professional development and access to training opportunities
- Support for industry certifications and technical qualifications
- Collaborative and supportive working environment
- Autonomy to make informed decisions and contribute meaningfully to projects
- Career progression opportunities within a growing organisation
Alongside these benefits, you'll work within a value-driven environment where collaboration, trust and excellence are central. Our client fosters a supportive culture that encourages innovation and empowers you to develop your technical expertise whilst maintaining a healthy work-life balance.
How to Apply
Interested in learning more? Get in touch or apply today – we'd love to hear from you.
Service Engineer - Security and Network Infrastructure employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Security and Network Infrastructure
✨Tip Number 1
Network like a pro! Attend industry events, workshops, or meetups related to security systems and network infrastructure. It's a great way to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and experiences in electronic security systems and IT infrastructure. This can really set you apart during interviews and give employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for the interview like it’s a big game! Research the company and its projects, especially in smart building technology. Be ready to discuss how your experience aligns with their needs and how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow in their careers, just like you!
We think you need these skills to ace Service Engineer - Security and Network Infrastructure
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with security systems and network infrastructure. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with smart building technology and how you can contribute to our team. Keep it concise but impactful!
Show Off Your Certifications: If you've got certifications like NSI, SSAIB, or CompTIA Network+, make sure they’re front and centre in your application. We love seeing candidates who are committed to their professional development!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Tech
Make sure you brush up on your knowledge of security systems and network infrastructure. Familiarise yourself with the latest technologies and tools mentioned in the job description, like IP-based systems and remote diagnostics portals. This will show that you're not just a candidate, but someone who’s genuinely interested in the field.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and resolved faults in electronic security systems or IT infrastructure. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your strong fault-finding and diagnostic skills effectively.
✨Understand the Company Culture
Research the company’s values and culture, especially their focus on collaboration and innovation. Be ready to discuss how you can contribute to this environment and share any experiences where you’ve worked autonomously or as part of a supportive team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, the team, and the company’s future projects. This shows your enthusiasm and helps you gauge if the company is the right fit for you. For instance, ask about opportunities for professional development or how they handle complex technical issues.
