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For Companies At a Glance
- Tasks: Maintain and support integrated security systems, ensuring client satisfaction and system reliability.
- Company: Join a leading security technology company focused on staff development and local work.
- Benefits: Enjoy a brand new van, paid travel time, overtime, and commission opportunities.
- Why this job: Make a real impact in security tech while enjoying a balanced work-life.
- Qualifications: Experience with CCTV, access control, and strong troubleshooting skills required.
- Other info: Ongoing training and clear career progression in a supportive team environment.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Location: Midlands (Northamptonshire, Kettering, East and West Midlands) | Contract Type: Permanent | Salary: Up to £38,000 basic plus overtime, paid travel time, call out and commission. Brand new van, full tools and uniform provided to support your field work. Local assignments across the Midlands to maintain work-life balance and reduce travel time. Ongoing technical training and clear pathways for career progression within the organisation. Competitive earnings with overtime, call out payments and commission opportunities.
Our client is a growing security technology company specialising in enterprise-level integrated security systems. They are expanding their engineering team across the Midlands and seeking an experienced Service Engineer to deliver fault-finding, maintenance and technical support to their varied client base. If you have proven experience servicing CCTV, access control and intruder alarm systems, this is an excellent opportunity to advance your career with a company that values professional development and local working.
Position Overview
As a Service Engineer, you will play a key role in maintaining and supporting our client's integrated security systems for enterprise clients. You will carry out planned preventative maintenance, diagnose complex system faults, and provide technical support to keep systems running smoothly. Your work directly impacts client satisfaction and system reliability, making you essential to the organisation's success and reputation in the security sector.
Responsibilities
- Service, maintain and fault-find integrated security systems including CCTV and access control
- Carry out planned preventative maintenance schedules to prevent system downtime
- Diagnose and resolve system faults using strong technical troubleshooting skills
- Support clients with technical queries and provide clear guidance on system operation
- Complete accurate documentation and maintenance records for all work undertaken
- Participate in the call-out rota to provide emergency support when required
- Ensure all work meets health and safety standards and company procedures
- Ability to work independently and as part of a team
- Willingness to participate in call-out rota arrangements
Requirements
- Proven experience as a Service Engineer in fire and security or electronic security
- Strong fault-finding skills across CCTV, access control and intruder alarm systems
- Familiarity with Genetec, Milestone or Galaxy (or equivalent platforms)
- Full UK driving licence with a clean record
- Customer-focused approach with excellent communication skills
How to Apply
Interested in learning more? Get in touch or apply today – we would love to hear from you.
Company Overview
Our client is a well-established security technology organisation recognised for delivering advanced integrated security solutions to enterprise clients. With a focus on technical excellence and client service, they have built a reputation for reliable, high-quality systems across diverse sectors. The company prioritises investment in their engineering team, offering comprehensive training and genuine opportunities for career progression. Their commitment to keeping engineers local reflects their values around work-life balance and team stability, creating an environment where professionals can develop expertise whilst maintaining sustainable working patterns.
Benefits
- Brand new van, full tools and uniform provided
- Paid travel time and call out payments
- Overtime and commission opportunities to increase earnings
- Ongoing technical training and professional development
- Local assignments to minimise commute and support work-life balance
- Permanent contract with job security and career progression opportunities
- Supportive team environment focused on long-term staff development
Additional Information
Alongside these benefits, you will join a professional and supportive team environment where technical development is valued and career progression is genuine. You will work on varied, interesting projects across the Midlands with colleagues who are invested in helping you succeed and grow within the organisation.
Service Engineer employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the security tech field, attend local meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a case study of your past work with CCTV, access control, and alarm systems. This will not only demonstrate your expertise but also give you something tangible to discuss during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on articulating your technical troubleshooting skills and customer-focused approach, as these are key for a Service Engineer role.
✨Tip Number 4
Apply through our website! We’re all about making connections, so don’t hesitate to submit your application directly. It shows initiative and gives us a chance to see your enthusiasm for joining our growing team.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CCTV, access control, and intruder alarm systems. We want to see how your skills match the role, so don’t be shy about showcasing your technical troubleshooting abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in security technology and how your previous roles have prepared you for this position. Let us know what excites you about joining our team!
Showcase Your Customer Focus: Since client satisfaction is key, make sure to include examples of how you've successfully supported clients in the past. We love seeing candidates who can communicate effectively and provide clear guidance on system operations.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get you into our system quickly. We can’t wait to hear from you!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around CCTV, access control, and intruder alarm systems. Familiarise yourself with platforms like Genetec or Milestone, as being able to discuss these confidently will show your expertise.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved system faults in the past. Think of a couple of challenging situations you've faced and how you tackled them, as this will demonstrate your strong troubleshooting skills.
✨Emphasise Customer Focus
Since this role involves client interaction, be ready to talk about your customer service approach. Highlight any experiences where you’ve provided clear guidance or support to clients, showcasing your communication skills and commitment to client satisfaction.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s training programmes and career progression opportunities. This shows that you’re genuinely interested in growing with the company and value their investment in staff development.
