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- Tasks: Lead the front office team and deliver exceptional guest service.
- Company: Prestigious luxury country house hotel in Hampshire.
- Benefits: Competitive salary, service charge, and a warm working environment.
- Why this job: Join a top-tier hotel and make guests feel at home every day.
- Qualifications: Experience in hospitality and strong leadership skills required.
- Other info: Own transport needed due to the hotel's countryside location.
The predicted salary is between 26500 - 27500 £ per year.
A prestigious hotel in the Hampshire countryside seeks a Head Receptionist to assist the Reception Manager and lead the front office team. This role offers a salary between £26,500 to £27,500 per annum plus a service charge, working 40 hours per week.
The ideal candidate will provide exceptional guest service, support team training, and maintain high performance standards in a warm and welcoming environment. Own transport is essential due to the hotel's location.
Senior Front Desk Lead for Luxury Country House Hotel employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Front Desk Lead for Luxury Country House Hotel
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest service shine through. Share stories that highlight your experience and how you create a warm and welcoming environment.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios at the front desk. This shows you’re ready to tackle challenges and maintain high performance standards.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Senior Front Desk Lead for Luxury Country House Hotel
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can contribute to our warm and welcoming environment.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in guest service and team leadership. We love seeing how your past roles have prepared you for this position, so be specific about your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Trades Workforce Solutions
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel thoroughly. Understand its history, values, and what makes it stand out in the luxury market. This knowledge will not only impress the interviewers but also help you tailor your answers to align with the hotel's ethos.
✨Showcase Your Guest Service Skills
As a Senior Front Desk Lead, exceptional guest service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight how you handled difficult situations and turned them into positive experiences, as this will demonstrate your capability in maintaining high performance standards.
✨Emphasise Team Leadership Experience
Since you'll be leading the front office team, be ready to discuss your leadership style and experiences. Share specific instances where you trained or motivated team members, and how you fostered a warm and welcoming environment. This will show that you can support the Reception Manager effectively.
✨Plan Your Journey
Given the hotel's location, ensure you have a reliable plan for getting there. Mentioning your own transport during the interview can reassure them of your commitment and reliability. It’s a small detail that can make a big difference in their perception of your suitability for the role.