At a Glance
- Tasks: Drive client success, onboard new customers, and monitor health metrics.
- Company: Trades Workforce Solutions, a leader in customer success.
- Benefits: Competitive salary, flexible working hours, and career development opportunities.
- Other info: Join a dynamic team focused on client outcomes and long-term loyalty.
- Why this job: Make a real impact by driving growth and retention for clients.
- Qualifications: 2+ years in customer success or account management with strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Trades Workforce Solutions in London is seeking a Customer Success Manager to drive client outcomes and long-term loyalty.
You will be the main contact for assigned clients, onboard new customers, monitor health metrics, and collaborate with Sales, Product, and Support to advocate for the customer voice.
The ideal candidate has 2+ years in customer success or account management, strong communication skills, and experience with CS platforms like Gainsight or Salesforce.
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Contact Details:
Trades Workforce Solutions Recruitment Team
We think you need these skills to ace Senior Customer Success Manager: Drive Growth & Retention
Customer Success Management
Account Management
Client Onboarding
Health Metrics Monitoring
Collaboration Skills
Advocacy for Customer Voice
Communication Skills
