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- Tasks: Lead and motivate teams to deliver outstanding customer service in a vibrant venue.
- Company: Join a dynamic hospitality team in a lively events-based environment.
- Benefits: Opportunities for skill development and career growth in a supportive setting.
- Why this job: Make a real impact on customer experiences every day.
- Qualifications: Experience in fast-paced hospitality and proven leadership skills required.
- Other info: No two days are the same in this energetic role!
The predicted salary is between 24000 - 36000 £ per year.
Are you an experienced hospitality professional who loves leading a team and delivering great customer experiences? We’re recruiting a Retail Catering Supervisor on behalf of our client to support the smooth running of multiple busy food & beverage outlets within a vibrant events-based venue in North Wales. This is an exciting opportunity for someone energetic, organised, and confident in managing people in a fast-paced environment. You’ll play a key role in leading teams, maintaining excellent standards, and ensuring every customer receives a friendly, professional service.
What you’ll be doing:
- Leading and motivating kiosk teams to deliver outstanding service
- Training, developing, and supporting staff to build confidence and consistency
- Scheduling and managing staffing levels, including agency workers
- Overseeing the setup, operation, and close-down of all catering outlets
- Managing stock levels, ordering, and waste control
- Ensuring food safety, hygiene, and health & safety standards are always met
- Delivering clear pre-event briefings and end-of-shift debriefs
- Responding to customer issues with professionalism and care
- Maintaining high standards of presentation, cleanliness, and equipment upkeep
What we’re looking for:
- Previous experience in a fast-paced hospitality, stadium, or catering environment (essential).
- Proven supervisory or team leadership experience.
- Level 2 Food Safety Certificate (minimum).
- Recognised catering or hospitality qualification (desirable).
- Knowledge of HACCP, COSHH, and health and safety regulations.
- Experience managing stock control and operational paperwork.
- Physically fit and able to lift or carry catering equipment and stock as required.
Why apply?
- Work in a lively, supportive environment where no two days are the same
- Opportunities to lead, develop a team, and grow your skills
- A role where you can have real impact on customer experience
If you’re passionate about hospitality and ready to take the next step in your supervisory career, we’d love to hear from you.
Retail Catering Supervisor employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Catering Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Retail Catering Supervisor role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Get social! Follow companies you're interested in on social media and engage with their posts. This not only shows your enthusiasm but also helps you stay updated on any job openings or events they might be hosting.
✨Tip Number 3
Prepare for interviews by practising common questions related to team leadership and customer service. Think about specific examples from your past experiences that showcase your skills in managing teams and delivering excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our vibrant team!
We think you need these skills to ace Retail Catering Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in hospitality, especially any supervisory positions, to show us you’re the right fit for leading our teams.
Showcase Your Passion: In your cover letter, let us know why you love working in hospitality. Share specific examples of how you've delivered great customer experiences in the past, as this will resonate with us and show your enthusiasm for the role.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see your qualifications and experience.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you’ll ensure your application reaches us quickly and efficiently, and you can easily track your application status!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of food safety, hygiene, and health & safety regulations. Being able to discuss HACCP and COSHH confidently will show that you're serious about maintaining high standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff or handled customer issues with professionalism. This will demonstrate your ability to manage people effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle certain situations, like a busy event or a customer complaint. Practise your responses so you can showcase your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the team dynamics or the types of events you'll be managing. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
