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- Tasks: Be the welcoming face of our luxury gastropub, ensuring seamless guest experiences.
- Company: Award-winning boutique gastropub in a picturesque Cotswolds village.
- Benefits: £30,350 package, paid overtime, and opportunities for long-term progression.
- Why this job: Join a close-knit team and create memorable experiences in luxury hospitality.
- Qualifications: Experience in boutique hotels, excellent communication, and organisational skills.
- Other info: Must have a valid UK driving licence and the right to work in the UK.
The predicted salary is between 24000 - 36000 £ per year.
Our client is an award-winning, food-led gastropub with beautifully designed rooms, set in a picturesque Cotswolds village. Known for its refined yet relaxed approach to hospitality, this is a place where every detail matters and guest experience sits at the heart of everything they do. They are now looking for a polished and personable Receptionist to become the welcoming face of the business, ensuring every guest journey feels seamless from first enquiry to fond farewell.
Due to the rural location, you must be able to drive and have your own transport.
You’ll be wondering what’s in it for you as a Receptionist:
- £30,350 package
- Paid overtime
- 40 hours per week, including weekends
- Working within a close-knit reception team of 3 to 4
- Opportunity to be part of a highly respected luxury hospitality group
- Long-term progression within an established and growing collection
Responsibilities as a Receptionist:
- Acting as the main point of contact for guests, creating an immediate sense of warmth and professionalism
- Managing reservations, enquiries and guest correspondence across phone and email with efficiency and care
- Coordinating smooth check-ins and check-outs, ensuring every arrival and departure feels effortless
- Handling guest requests with confidence and attention to detail, ensuring nothing is overlooked
- Working closely with front of house, housekeeping and the wider guest experience team to maintain consistently high standards
You’ll be a great fit if you:
- Have previous experience within a boutique hotel or luxury hospitality setting
- Communicate clearly and professionally, both written and verbally
- Are highly organised and comfortable managing multiple tasks at once
- Have experience using booking systems such as Opera, ResDiary or similar
- Hold a valid UK driving licence
This is a fantastic opportunity for a Receptionist who genuinely enjoys creating memorable experiences and wants to be part of a business where service is delivered with care, precision and authenticity.
PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.
Receptionist – Luxury Boutique Gastropub with Rooms employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – Luxury Boutique Gastropub with Rooms
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you walk into that interview, you want to show that you’re not just another candidate but someone who genuinely cares about their mission and guest experience.
✨Tip Number 2
Practice your people skills! As a Receptionist, you’ll be the face of the business. Role-play with a friend or family member to nail down how you’d handle different guest scenarios. Confidence and warmth go a long way in hospitality!
✨Tip Number 3
Dress the part! First impressions matter, especially in a luxury setting. Make sure you look polished and professional when you arrive for your interview. It shows you understand the brand and are ready to represent them well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It’s a simple way to express your appreciation for the opportunity and reiterate your enthusiasm for the role.
We think you need these skills to ace Receptionist – Luxury Boutique Gastropub with Rooms
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, this role is all about creating memorable experiences for guests.
Tailor Your CV: Make sure your CV is tailored to the role of Receptionist in a luxury setting. Highlight any relevant experience in boutique hotels or luxury hospitality, and don’t forget to mention your organisational skills and ability to manage multiple tasks. We love seeing how you fit into our world!
Be Clear and Professional: Since communication is key in this role, ensure your written application is clear and professional. Use proper grammar and spelling, and structure your application logically. This will show us that you can communicate effectively with guests and colleagues alike.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it shows you’re keen on joining our team. Plus, it makes it easier for us to keep track of your application!
How to prepare for a job interview at Trades Workforce Solutions
✨Know the Venue Inside Out
Before your interview, take some time to research the gastropub and its offerings. Familiarise yourself with their menu, the style of service they provide, and any recent awards or recognitions. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for guests. During the interview, demonstrate your communication skills by engaging warmly with the interviewer. Use examples from your past experiences where you created memorable guest interactions or resolved issues effectively.
✨Highlight Your Organisational Skills
The role requires managing multiple tasks simultaneously. Prepare to discuss specific instances where you've successfully juggled various responsibilities, such as handling reservations while ensuring smooth check-ins. This will illustrate your ability to thrive in a busy environment.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how they maintain high standards of service. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
