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- Tasks: Lead transformative projects to enhance housing repairs and improve resident satisfaction.
- Company: Dynamic council focused on housing improvement and community impact.
- Benefits: Competitive daily rate, hybrid work model, and opportunity for impactful change.
- Why this job: Drive meaningful change in housing services while collaborating with diverse teams.
- Qualifications: Experience in organisational redesign and strong project management skills required.
- Other info: Join a passionate team dedicated to creating a diverse workforce.
£650 per day
Inside IR35
London
6 months
Hybrid (2-3 days per week)
Interviews are ongoing.
Responsibilities
- You will be responsible for driving forward the Repairs Improvement Programme, an essential part of the Council’s wider Housing Improvement Plan. This role focuses on organisational redesign and implementing a new operating model to improve service efficiency, resident satisfaction, and operational standards.
- You will lead high-impact change initiatives, working closely with senior managers, trade teams, and support functions to embed new ways of working across the repairs service.
- Lead the delivery of organisational change projects aligned to the new repairs operating model for the DLO.
- Translate strategic priorities into actionable project plans, milestones, and measurable benefits.
- Collaborate with internal teams to redesign processes, roles, and structures that enhance productivity and resident experience.
- Oversee programme documentation including risk registers, benefits tracking, and governance reporting.
- Ensure enabling functions (ICT, procurement, finance, performance) are aligned to support the new model.
Qualifications / Experience
- Proven experience delivering large-scale organisational redesign or service transformation, ideally within housing or public sector environments.
- Strong programme and project management skills, with a track record of implementing operating model changes.
- In-depth understanding of housing repairs services and sector-specific challenges; direct experience in repairs improvement is highly desirable.
- Skilled in stakeholder engagement across diverse groups including frontline teams, contractors, and residents.
- Excellent communication skills, with the ability to produce clear, compelling reports and presentations for senior audiences.
How to apply
If you are interested in this Programme Manager – Repairs opportunity, please send your CV today to Melanie at m.machin@baltimoreconsultingltd.com or call 0117 3137110.
(We offer a senior referral scheme upon successful placement of your recommendation so please do get in contact).
Our clients are passionate about creating and evolving a diverse workforce and do not discriminate against any employee or applicant. Recruiting decisions are based on your experience and skills. Any reasonable adjustments in the workplace will be fully supported during the application and hiring process.
PLEASE NOTE – Due to the high volume of applications we are currently receiving, should you not receive a response within 48hrs please assume you have been unsuccessful on this occasion.
Programme Manager - Repairs employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Manager - Repairs
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for Programme Manager roles. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the latest trends in repairs improvement. Brush up on your knowledge of organisational redesign and be ready to discuss how you can drive change effectively. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on articulating your experience in delivering large-scale transformations and how you've engaged stakeholders in the past. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out. Plus, it’s a great way to show your enthusiasm for the role and the company. Let’s get you that Programme Manager position!
We think you need these skills to ace Programme Manager - Repairs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Programme Manager role. Highlight your experience in organisational redesign and service transformation, especially within housing or public sector environments. We want to see how your skills align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects you've led that relate to repairs improvement and how you’ve engaged stakeholders effectively. We love a good story!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and if possible, include examples of reports or presentations you've created for senior audiences. We appreciate clarity and impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Stuff
Make sure you have a solid understanding of the housing repairs sector and the specific challenges it faces. Brush up on your knowledge about organisational redesign and service transformation, as these are key to the role. Being able to discuss relevant experiences will show that you're not just familiar with the theory but can apply it in practice.
✨Showcase Your Project Management Skills
Prepare to discuss your previous project management experiences in detail. Highlight any large-scale changes you've led, especially those that align with the new operating model. Use specific examples to illustrate how you translated strategic priorities into actionable plans and measurable benefits.
✨Engage Stakeholders Effectively
Since stakeholder engagement is crucial for this role, think of examples where you've successfully collaborated with diverse groups. Be ready to explain how you’ve communicated with frontline teams, contractors, and residents to drive change. This will demonstrate your ability to build relationships and foster collaboration.
✨Prepare for Governance and Reporting Questions
Expect questions about programme documentation, risk registers, and governance reporting. Familiarise yourself with these concepts and be prepared to discuss how you've managed these aspects in past roles. Showing that you can oversee and maintain clear documentation will highlight your attention to detail and organisational skills.
