Patient Services Lead — GP Practice Receptionist (East London)
Patient Services Lead — GP Practice Receptionist (East London)

Patient Services Lead — GP Practice Receptionist (East London)

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome patients, manage appointments, and use clinical systems in a friendly surgery.
  • Company: Join a supportive healthcare team in East London.
  • Benefits: Permanent position with flexible hours and a dynamic work environment.
  • Why this job: Make a difference in patients' lives while developing your skills in healthcare.
  • Qualifications: Experience in a GP surgery and strong communication skills are essential.
  • Other info: Ideal for compassionate individuals who thrive in a busy setting.

The predicted salary is between 30000 - 42000 £ per year.

A healthcare staffing agency seeks an experienced GP Practice Receptionist to join a friendly surgery team in East London. The role requires strong communication and organisational skills, as you will be responsible for greeting patients, managing appointments, and using clinical systems. Candidates should ideally have prior experience in a GP surgery. This permanent position offers 38 hours per week, with some flexibility in working hours. If you are reliable, compassionate, and enjoy working in a dynamic environment, we would like to hear from you.

Patient Services Lead — GP Practice Receptionist (East London) employer: Trades Workforce Solutions

Join a supportive and dynamic healthcare team in East London, where your role as a Patient Services Lead will be valued and impactful. We offer a flexible working environment, competitive benefits, and ample opportunities for professional growth, ensuring that you can thrive both personally and in your career. Our commitment to compassionate patient care fosters a positive work culture that prioritises collaboration and employee well-being.
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Contact Detail:

Trades Workforce Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Services Lead — GP Practice Receptionist (East London)

Tip Number 1

Network like a pro! Reach out to your contacts in the healthcare field, especially those who work in GP practices. A friendly chat can lead to insider info about job openings that might not be advertised yet.

Tip Number 2

Prepare for the interview by practising common questions. Think about how your experience aligns with the role of a Patient Services Lead. We recommend role-playing with a friend to boost your confidence!

Tip Number 3

Showcase your organisational skills during the interview. Bring examples of how you've managed appointments or improved patient flow in previous roles. This will demonstrate your ability to thrive in a dynamic environment.

Tip Number 4

Apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Patient Services Lead — GP Practice Receptionist (East London)

Communication Skills
Organisational Skills
Experience in GP Surgery
Patient Management
Appointment Scheduling
Clinical Systems Proficiency
Reliability
Compassion
Adaptability
Teamwork

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your previous experience in a GP surgery. We want to see how your background makes you the perfect fit for our friendly surgery team!

Communicate Clearly: Strong communication skills are key for this role. When writing your application, be clear and concise about your skills and how they relate to the job description. We love a well-structured application!

Be Organised: Just like managing appointments, your application should be organised too! Use bullet points or headings to make it easy for us to read through your qualifications and experiences.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Trades Workforce Solutions

Know Your Stuff

Make sure you brush up on your knowledge of GP practice operations and the specific clinical systems used in the surgery. Familiarise yourself with common patient queries and how to handle them, as this will show that you're ready to hit the ground running.

Showcase Your Communication Skills

As a Patient Services Lead, strong communication is key. Prepare examples of how you've effectively communicated with patients and colleagues in the past. Think about times when you resolved conflicts or improved patient experiences—these stories will make you stand out.

Demonstrate Organisational Prowess

Being organised is crucial in a busy GP practice. Be ready to discuss how you manage appointments and prioritise tasks. You could even bring a sample schedule or a method you use to stay organised, which can impress the interviewers.

Emphasise Your Compassion

This role requires a compassionate approach to patient care. Prepare to share instances where you've gone above and beyond for patients or colleagues. Showing that you genuinely care about people will resonate well with the interviewers.

Patient Services Lead — GP Practice Receptionist (East London)
Trades Workforce Solutions
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