At a Glance
- Tasks: Be the go-to person for customers, managing bookings and advising on vehicle maintenance.
- Company: Join a successful dealership team in Oxford with a focus on customer care.
- Benefits: Earn a competitive salary of £32,000 plus OTE of £39,000 and enjoy 25 days annual leave.
- Other info: Join a dynamic team where your contributions make a real difference.
- Why this job: Passionate about customer service? This role offers great career progression opportunities.
- Qualifications: Strong communication skills and a passion for helping customers.
The predicted salary is between 32000 - 39000 £ per year.
Trades Workforce Solutions is seeking a Service Advisor for their successful dealership team in Oxford. In this role, you'll be the key point of contact, ensuring customer journeys are smooth and efficient. You'll manage bookings, advise on vehicle maintenance, and build long-term customer relationships.
Offering a competitive salary of £32,000 with an OTE of £39,000, along with 25 days annual leave and extensive benefits. If you're passionate about customer service and looking for career progression, apply now!
Automotive Service Advisor – Customer Care Leader (Oxford) employer: Trades Workforce Solutions
Trades Workforce Solutions is an exceptional employer, offering a vibrant work culture in Oxford where customer service excellence is at the forefront. With competitive salaries, generous annual leave, and ample opportunities for career progression, employees are encouraged to grow and thrive within a supportive team environment that values long-term relationships with customers.
Contact Details:
Trades Workforce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Advisor – Customer Care Leader (Oxford)
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those working at dealerships. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching the dealership's values and customer service approach. We want you to show how your passion for customer care aligns with their mission!
✨Tip Number 3
Practice your communication skills! As a Service Advisor, you'll be the face of the dealership. Role-play common scenarios with friends to boost your confidence and polish your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Automotive Service Advisor – Customer Care Leader (Oxford)
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in the past – this will really make you stand out!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Automotive Service Advisor role. Highlight relevant experience and skills that align with the job description, like managing bookings or advising on vehicle maintenance.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your experience and skills without having to decipher complicated phrases!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive services and customer care. Familiarise yourself with common vehicle maintenance issues and how to communicate these effectively to customers. This will show that you're not just passionate about the role, but also knowledgeable.
✨Showcase Your People Skills
As a Service Advisor, you'll be the face of the dealership. Prepare examples of how you've successfully built relationships with customers in the past. Think about times when you turned a negative experience into a positive one – this will highlight your problem-solving skills and customer focus.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or managing multiple bookings. Practising your responses will help you feel more confident and articulate during the interview. Remember, it's all about demonstrating your ability to keep customer journeys smooth and efficient.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the dealership is the right fit for you.
