At a Glance
- Tasks: Collect data from gas, electric, and water meters while enjoying the great outdoors.
- Company: Join a diverse and inclusive company that values exceptional customer service.
- Benefits: Flexible working hours, company car, and full training provided.
- Other info: Great exercise and the chance to manage your own schedule!
- Why this job: Perfect for self-motivated individuals who love working independently and outdoors.
- Qualifications: Friendly, physically fit, and possess a full UK driving licence.
The predicted salary is between 26509 - 27000 £ per year.
Are you passionate about delivering exceptional customer service and enjoy spending time outdoors, preferring not to be confined to a 9-5 office role? This is a fantastic role for someone self-motivated to work independently. Within this role you will also have the opportunity to acquire a company car.
The ideal candidate will ensure customers receive accurate and up-to-date bills by collecting data from gas, electric and water meters, using a hand‑held electronic device, and other equipment. There is a great deal of flexibility within this role, such as planning your route and managing your schedule and workload to achieve the targets set for the week by your field delivery manager. There will be an occasional need to walk longer distances as not all customers live in built‑up areas, but you’ll get great exercise!
Working Hours
One of the benefits of this role is that it’s a full time flexible basis between hours of 8am - 8pm Monday-Sunday, working 40 per week.
Requirements
- Approachable, presentable, and polite and acts as an ambassador for the company.
- Physically fit due to the nature of the role.
- Required to plan and manage workload independently, working towards targets.
- Report any dangerous meter installations or suspected signs of tampering.
- Self‑motivated and energetic and enjoy working outdoors.
- A full UK driving licence.
- Ability to work to timescales and under pressure.
- Flexible approach to tasks and working.
- Friendly personality with a professional approach to work.
- Pass screening and vetting standards and pass a DBS check.
Full training is provided so experience is not necessary. If you’re looking for a role that incorporates customer service, managing your own time and the opportunity to spend time outdoors then apply now or get in touch with any questions.
Greenbean is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
Metering Representative West in Newcastle upon Tyne employer: Trades Workforce Solutions
Greenbean is an exceptional employer that values flexibility and independence, making it an ideal workplace for those who thrive in outdoor environments and enjoy customer interaction. With a commitment to employee growth through comprehensive training and a supportive work culture, team members can manage their own schedules while enjoying the benefits of a company car and a physically active role. Our dedication to diversity and inclusion ensures that every employee feels valued and empowered to contribute to our mission.
Contact Details:
Trades Workforce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Metering Representative West in Newcastle upon Tyne
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Trades Workforce Solutions. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Trades Workforce Solutions before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Metering Representative West in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Trades Workforce Solutions:Your cover letter is your chance to shine! Tell us why you want to work at Trades Workforce Solutions specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Trades Workforce Solutions!
How to prepare for a job interview at Trades Workforce Solutions
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
