At a Glance
- Tasks: Manage customer queries for NHS Fleet and Home Electronics schemes.
- Company: Join Trades Workforce Solutions at the Northumbria Manufacturing Hub.
- Benefits: Earn £27,476 plus bonuses with a flexible work schedule.
- Other info: Ideal for those seeking a dynamic role with growth potential.
- Why this job: Make a difference in customer service while working in a supportive environment.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 27476 - 27476 € per year.
Trades Workforce Solutions is hiring for a customer service role located in their office at Northumbria Manufacturing Hub, Seaton Delaval. The position entails managing queries related to NHS Fleet Solutions and NHS Home Electronics schemes.
Candidates should have experience in customer service, be capable of handling complex queries, and possess strong communication skills. A level/NVQ level 3 standard or equivalent experience is required.
The role offers a salary of £27,476 plus bonuses and a flexible work schedule.
Client Services Administrator – Fleet & Home Electronics in Newcastle upon Tyne employer: Trades Workforce Solutions
Trades Workforce Solutions is an exceptional employer, offering a dynamic work environment at the Northumbria Manufacturing Hub in Seaton Delaval. With a strong focus on employee development and a commitment to work-life balance, we provide competitive salaries, bonuses, and flexible schedules that empower our team members to thrive both personally and professionally. Join us to be part of a supportive culture that values your contributions and fosters growth in the customer service sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Administrator – Fleet & Home Electronics in Newcastle upon Tyne
✨Tip Number 1
Make sure you research Trades Workforce Solutions and their services. Knowing the ins and outs of NHS Fleet Solutions and NHS Home Electronics will help you stand out during interviews. We want to see that you’re genuinely interested in what we do!
✨Tip Number 2
Practice your communication skills! Since this role involves handling complex queries, being able to articulate your thoughts clearly is key. We recommend doing mock interviews with friends or family to get comfortable.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to gain insights about the company culture and the role. We love seeing candidates who take the initiative!
✨Tip Number 4
Apply through our website for a smoother process! It shows us you’re serious about the position and makes it easier for us to track your application. Plus, you’ll get updates directly from us!
We think you need these skills to ace Client Services Administrator – Fleet & Home Electronics in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience, especially any roles where you've handled complex queries. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Client Services Administrator role and how your background aligns with NHS Fleet Solutions and Home Electronics.
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to showcase any relevant experiences that demonstrate your ability to communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Customer Service Basics
Brush up on your customer service principles, especially those relevant to handling complex queries. Be ready to share examples from your past experiences that showcase your problem-solving skills and how you’ve successfully managed challenging situations.
✨Familiarise Yourself with NHS Fleet Solutions
Do some research on NHS Fleet Solutions and NHS Home Electronics schemes. Understanding their services will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with a friend or family member to get comfortable with expressing your ideas.
✨Prepare Questions for Them
Think of insightful questions to ask at the end of your interview. This shows that you’re engaged and interested in the position. You could ask about the team dynamics or what a typical day looks like for a Client Services Administrator.
