At a Glance
- Tasks: Lead major incident responses and drive improvements in IT service delivery.
- Company: Trades Workforce Solutions, a dynamic company focused on operational stability.
- Benefits: Hybrid work options, competitive pay, and opportunities for professional growth.
- Other info: 6-month contract with a focus on compliance and continuous improvement.
- Why this job: Make a real impact by ensuring service reliability and enhancing IT operations.
- Qualifications: Significant experience in IT service management and relevant ITIL certifications.
The predicted salary is between 60000 - 80000 £ per year.
Trades Workforce Solutions is looking for a Lead Major Incident Manager for a 6-month contract in Milton Keynes with remote options. The role focuses on ensuring operational stability and leading major incident management, supporting service delivery during incidents and driving improvements across the IT landscape.
Responsibilities include:
- Leading responses to major incidents
- Conducting post-incident reviews
- Ensuring compliance with ISO and ITIL standards
Ideal candidates should have significant experience in IT service management and relevant ITIL certifications.
Lead Major Incident & Service Reliability (Hybrid) in Milton Keynes employer: Trades Workforce Solutions
Trades Workforce Solutions is an exceptional employer that prioritises operational excellence and employee development. With a hybrid work model based in Milton Keynes, we foster a collaborative culture that encourages innovation and continuous improvement, offering our team members ample opportunities for professional growth and the chance to make a meaningful impact in IT service management.
Contact Details:
Trades Workforce Solutions Recruitment Team
