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- Tasks: Provide 1st/2nd line technical support and solve diverse tech challenges.
- Company: Established Microsoft Partner in Manchester with a supportive culture.
- Benefits: £28,000 salary, bonuses, healthcare, training, pension, and hybrid working.
- Why this job: Gain hands-on experience and grow your career in a dynamic tech environment.
- Qualifications: Experience in helpdesk/technical support and a passion for learning.
- Other info: Opportunity to earn CompTIA and Microsoft certifications while working.
The predicted salary is between 24000 - 36000 £ per year.
£28,000 - plus bonus, healthcare, training, pension, hybrid working
My client, a Microsoft Partner based in Manchester, is looking to hire. This is working for a growing & established company. You will be working as a 1st/2nd Line Technical Support Engineer. This role will give you independence & a chance to make your own work/build this role around you. Every day will be different, allowing you to get exposure to a range of tasks, using different technologies. This is an exciting & varied role which can take your career anywhere; you can specialise in anything if you have a passion for it.
The client is looking for someone coming from a helpdesk/technical support role, with a willingness to learn & grow. This opportunity comes with fantastic training, including the opportunity to gain CompTIA and Microsoft certifications. You will have great training resources & the opportunity to learn from senior staff.
For this role, a driving license and own means of transport is essential.
Experience needed:
- Experience working with Windows-based support.
- Experience working with Microsoft 365.
- Experience with printer & network support.
- Experience with Active Directory & Group Policy.
- Experience with Apple Macs, Azure and Hyper-V would be beneficial.
- Experience with DHCP / DNS would be advantageous, but not essential.
If you would like to know more please do get in touch.
Technical Support Consultant in Manchester employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Consultant in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work at Microsoft Partners. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Bring examples of how you've tackled support issues or improved processes in previous roles.
✨Tip Number 3
Be ready to learn! Highlight your willingness to grow and adapt. Mention any relevant training or certifications you're pursuing, like CompTIA or Microsoft, to show you're serious about your career development.
✨Tip Number 4
Apply through our website! We make it easy for you to find the right role. Plus, it shows you're genuinely interested in joining our team. Don't miss out on this opportunity!
We think you need these skills to ace Technical Support Consultant in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows-based support and Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing your helpdesk or technical support background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about this role and how you can contribute to our team. Mention any specific technologies you’re passionate about, like Azure or Hyper-V, to grab our attention.
Show Your Willingness to Learn: We love candidates who are eager to grow! In your application, highlight any training or certifications you’ve pursued, especially if they relate to CompTIA or Microsoft. Let us know how you plan to continue developing your skills.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows-based support, Microsoft 365, and any other technologies mentioned in the job description. Being able to discuss your experience with these tools confidently will show that you're ready for the role.
✨Show Your Problem-Solving Skills
Prepare some examples of how you've tackled technical issues in the past. Think about specific challenges you've faced in a helpdesk or technical support role and how you resolved them. This will demonstrate your ability to think on your feet and provide effective solutions.
✨Express Your Willingness to Learn
The company values growth and learning, so be sure to convey your enthusiasm for gaining new skills and certifications. Mention any relevant training you've undertaken or express interest in the CompTIA and Microsoft certifications they offer.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, the types of projects you'll be working on, or opportunities for further training. It shows you're genuinely interested in the role and the company.
