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For Companies At a Glance
- Tasks: Provide front-line support and troubleshoot issues for the Doc Abode platform.
- Company: Dynamic healthcare consulting firm focused on innovative solutions.
- Benefits: Hybrid working model, competitive salary up to £45,000, and career development opportunities.
- Why this job: Join a team making a difference in healthcare with your tech skills.
- Qualifications: Experience in application support and strong communication skills required.
- Other info: Opportunity to work in a collaborative environment with a focus on clinical workflows.
The predicted salary is between 36000 - 60000 £ per year.
A healthcare consulting firm is seeking an Application Support Analyst to provide front-line support to customers using the Doc Abode platform. You will be responsible for troubleshooting issues, configuring services, and creating detailed bug reports.
The ideal candidate will have:
- Experience in application support
- Strong communication skills
- An understanding of clinical workflows
This position offers a hybrid working model with a competitive salary up to £45,000 depending on experience.
Application Support & Configuration Specialist (Hybrid) in Manchester employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support & Configuration Specialist (Hybrid) in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the healthcare consulting space, especially those who work with platforms like Doc Abode. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your troubleshooting skills! During interviews, be ready to share specific examples of how you've resolved issues in the past. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Don’t forget to highlight your communication skills! As an Application Support Analyst, you'll need to explain technical issues to non-technical users. Practice explaining complex concepts in simple terms to make a great impression.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and ace them. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Application Support & Configuration Specialist (Hybrid) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in application support and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Application Support & Configuration Specialist role. Share specific examples of how you've tackled similar challenges in the past.
Showcase Communication Skills: Since strong communication is key in this role, make sure to demonstrate your ability to convey complex information clearly. Whether it’s in your CV or cover letter, let us know how you’ve effectively communicated with customers or team members.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Trades Workforce Solutions
✨Know the Doc Abode Platform Inside Out
Before your interview, make sure you familiarise yourself with the Doc Abode platform. Understand its features, common issues users face, and how to troubleshoot them. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Highlight Your Communication Skills
As an Application Support Analyst, strong communication is key. Prepare examples of how you've effectively communicated technical information to non-technical users in the past. This will demonstrate your ability to bridge the gap between technology and user experience.
✨Understand Clinical Workflows
Since the role involves working within healthcare, brush up on clinical workflows relevant to the Doc Abode platform. Being able to discuss how these workflows impact application support will set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions where you'll need to troubleshoot a hypothetical issue. Practice articulating your thought process clearly and logically. This will showcase your problem-solving skills and your approach to customer support.
