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- Tasks: Handle all aspects of commercial property claims from start to finish.
- Company: Join a leading insurance company with a strong reputation in the industry.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Opportunity for career growth in a dynamic and collaborative workplace.
- Why this job: Make a real difference by helping clients navigate their claims process.
- Qualifications: 5+ years of claims experience and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Job Location: London
Reporting to: Head of Claims
Department: Claims Management Department
Key Responsibilities
- The candidate for this post will be required to show the ability to handle all aspects of claims from first notification through to final settlement after initial training on the company’s products and system.
- To respond to all new claims advices delegated for your handling in a timely fashion and to maintain a record of all such claims. This will include setting up files and obtaining supporting documentation to allow settlement of such claims.
- Where applicable, appoint specialists from the panel used by the company which will include loss adjusters, engineers and solicitors.
- Respond to queries from Policyholders, Brokers and any other applicable party in the appropriate manner.
- Correspond with Policyholders and brokers to request supporting documentation for claims to enable a timely settlement whilst maintaining a commercial attitude towards settlement.
- Seek instruction from Departmental Manager where there may be points or queries of material interest to the underwriting department.
- Maintain a regular review of all working practices.
- Ensure all claim files are up to date and all correspondence saved within the department's e-filing system.
- Liaise with departmental manager and team members where there are material concerns.
- Attend all internal and external claims meetings where relevant to the individual.
- Where necessary, liaise with Insurance industry bodies i.e. ABI, FOS.
- Liaise internally and provide back-up to other departments within the company relating to their areas of interest.
- Ensure at all times that the interest of the company is not prejudiced.
- The candidate may be required to attend to other matters as set by Management.
Requirements
- Experienced claims practitioner with 5 years or more.
- Good understanding of predominantly property claims but any liability experience will be advantageous.
- Have a keen grasp of figures and be comfortable and confident when speaking with policyholders, brokers, loss adjusters and solicitors.
- Excellent interpersonal and communication skills.
- High level of attention to detail and high level of accuracy.
- Willingness to take responsibility and accountability.
- Good working knowledge of Microsoft products including Outlook, Excel, Word and PowerPoint.
Senior Commercial Property Claims Handler in London employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Commercial Property Claims Handler in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to property claims. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 3
Showcase your skills! Bring along examples of your past work, like case studies or success stories, to demonstrate your expertise in handling claims. This will help you stand out as a candidate who knows their stuff.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Senior Commercial Property Claims Handler in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Commercial Property Claims Handler role. Highlight your experience in handling claims, especially property claims, and any relevant skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of your past experiences that demonstrate your ability to manage claims effectively and communicate with various stakeholders.
Showcase Your Attention to Detail: Since this role requires a high level of accuracy, make sure to proofread your application materials. A well-organised and error-free application reflects your attention to detail, which is crucial for a Claims Handler.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, you can ensure all your documents are submitted correctly and you’ll be kept in the loop about your application status.
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property claims and any relevant liability experience. Familiarise yourself with common scenarios and the company's products, as this will help you answer questions confidently and demonstrate your expertise.
✨Show Off Your Communication Skills
Since you'll be liaising with policyholders, brokers, and specialists, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when resolving queries or negotiating settlements.
✨Be Detail-Oriented
Highlight your attention to detail during the interview. You might be asked about how you maintain accurate records or manage claim files. Share specific strategies you use to ensure nothing slips through the cracks.
✨Demonstrate Team Spirit
Collaboration is key in claims handling. Be ready to discuss how you've worked with team members and other departments in the past. Show that you're not just a lone wolf but someone who values teamwork and can contribute positively to the department.