Rent Recovery Officer in London

Contact name: Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Luke Bradnick
Phone number:
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Worth Recruiting – Property Industry Recruitment
Location: South Woodford, E18
Salary: £22,000 per annum
Position: Permanent – Full Time
Reference: WR81803
Rent Recovery Officer required to manage arrears cases, support tenants, arrange repayment plans, and progress legal action where required while protecting income and sustaining tenancies.
A Part Time Rent Recovery Officer is required for a busy property and housing management operation based in South Woodford. This position focuses on arrears control, tenant support, benefit coordination, and legal progression. It suits candidates with social housing or housing association experience who are confident managing complex arrears cases and working with vulnerable tenants.
What You\’ll Be Doing (Key Responsibilities)
Monitoring rent accounts and identifying arrears at an early stage
Taking prompt recovery action in line with policy and procedure
Managing arrears cases from first contact through to resolution or legal action
Supporting tenants with Universal Credit claims and housing cost elements
Applying for Alternative