At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and provide top-notch customer service.
- Company: Reputable serviced apartment company in the vibrant West End of London.
- Benefits: £29,016 salary, quarterly bonuses, and a £150 wellness bonus after probation.
- Other info: Immediate start available; flexible shift patterns to suit your lifestyle.
- Why this job: Join a friendly team and make guests feel at home in a dynamic environment.
- Qualifications: Experience with Mews or Opera systems and a passion for hospitality.
The predicted salary is between 29016 - 29016 £ per year.
We’re working with a well-established serviced apartment company based in the West End area of London. With a strong reputation for providing clean, comfortable, and well-located accommodation, they offer a guest-first approach in a busy, vibrant setting. They’re now looking for a confident and reliable Receptionist to join their front-of-house team.
If you’re someone who thrives in a varied role, enjoys guest interaction, and has experience with the Mews or Opera booking systems, this could be a great fit. You’ll need to be available to start right away, as they’re looking to welcome someone into the team immediately!
You’ll be wondering what’s in it for you as a Receptionist:
- £29,016 per annum plus quarterly bonuses
- £150 per month wellness bonus after completing a 3-month probationary period – use it for travel, fitness, streaming or anything that helps you recharge!
- Shift patterns include: 7am to 4pm, 10am to 7pm, and 12pm to 9pm
- Working in a small, friendly, and supportive team
Responsibilities as a Receptionist:
- Welcoming guests with warmth and professionalism, providing excellent customer service
- Handling check-ins and check-outs efficiently using the Mews system (experience with Opera or similar PMS also considered)
- Managing guest queries, resolving issues, and offering local area advice
- Assisting with bookings, payments, and administration
- Keeping the reception area tidy and presentable at all times
This role would suit a personable, organised, and proactive Receptionist who’s looking for a steady front-of-house role with a people-first team. Prior experience in a serviced apartment, hotel, or hospitality setting is essential.
PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.
Receptionist – Modern Serviced Apartments – Immediate Start in London employer: Trades Workforce Solutions
Join a well-established serviced apartment company in the vibrant West End of London, where you will be part of a friendly and supportive team dedicated to providing exceptional guest experiences. With competitive pay, quarterly bonuses, and a unique wellness benefit, this role offers not just a job but a chance to thrive in a dynamic environment that values your contributions and encourages personal growth.
Contact Details:
Trades Workforce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist – Modern Serviced Apartments – Immediate Start in London
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of research on the serviced apartment company. Understand their values and what makes them tick. This way, you can tailor your responses to show you're a perfect fit for their guest-first approach.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of the company. So, brush up on your communication and customer service skills. Role-play with a friend or family member to get comfortable handling guest queries and resolving issues on the spot.
✨Tip Number 3
Show off your tech savvy! If you've got experience with Mews or Opera, make sure to highlight that in your conversation. If not, don’t sweat it—show your willingness to learn and adapt quickly to new systems. It’ll impress them!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, we love seeing candidates who are eager to join our team!
We think you need these skills to ace Receptionist – Modern Serviced Apartments – Immediate Start in London
Some tips for your application 🫡
Show Your Personality:As a Receptionist, you'll be the face of the company, so let your personality shine through in your application! Use a friendly tone and share a bit about yourself to show how you connect with guests.
Highlight Relevant Experience:Make sure to mention any experience you have with Mews, Opera, or similar booking systems. We want to see that you’re ready to hit the ground running, so don’t hold back on showcasing your skills!
Tailor Your CV:Take a moment to tailor your CV to this specific role. Highlight your customer service experience and any previous roles in hospitality. This will help us see why you’re the perfect fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the quickest way for us to receive your application, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Stuff
Familiarise yourself with the Mews and Opera booking systems, as well as the company’s guest-first approach. Being able to discuss your experience with these systems will show that you’re ready to hit the ground running.
✨Showcase Your People Skills
As a Receptionist, you'll be the face of the company. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond for guests or resolved issues effectively.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the role seriously.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, the company culture, or how they measure success in the role. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.
