At a Glance
- Tasks: Support client services and marketing activities while delivering top-notch customer service.
- Company: Join a fast-growing, data-driven communications company in Orpington.
- Benefits: Competitive salary, hands-on experience, and opportunities for skill development.
- Other info: Full-time role with excellent career growth potential.
- Why this job: Be part of a dynamic team and make a real impact in marketing.
- Qualifications: 1-2 years in marketing or client services, strong communication skills, and creativity.
The predicted salary is between 25000 - 28000 £ per year.
PSM Recruitment are seeking a Client Services & Marketing Administrator to join a fast growing successful, data-driven, communications services company based in Orpington. You will play a key role in delivering excellent customer service while supporting a wide range of marketing activities. This is a varied, hands-on role suited to someone who is proactive, highly organised, and eager to develop their skills within a growing business.
Key Responsibilities
- Providing efficient administrative support to the Client Services team and acting as a primary point of contact for visitors and incoming enquiries.
- Maintaining accurate and up-to-date information within the CRM system.
- Updating the company website and ensuring content is engaging and SEO-optimised.
- Planning and executing email marketing campaigns and monitoring response rates.
- Creating, generating, and scheduling content across social media and internal online channels.
- Coordinating the quarterly newsletter, liaising with designers and contributors to ensure deadlines are met.
- Assisting with the creation of company presentations and sales support materials.
- Working collaboratively with marketing specialists to help deliver the overall marketing strategy.
About You
The ideal candidate will have:
- 1–2 years’ experience in an office-based marketing and/or client services role.
- Excellent copywriting and written communication skills.
- Strong attention to detail and organisational ability.
- Experience creating basic creative assets, including simple graphics and video content.
- Experience coordinating marketing activities or projects.
- The ability to commute to the Orpington office (within approximately one hour).
Hours are Monday - Friday 9am - 5.30pm based full-time in the office. Salary £25,000 - £28,000 DOE.
Client Service Coordinator in London employer: Trades Workforce Solutions
Join a dynamic and rapidly expanding communications services company in Orpington, where your contributions as a Client Service Coordinator will be valued and impactful. With a strong focus on employee development, we offer a collaborative work culture that encourages creativity and innovation, alongside competitive benefits and opportunities for professional growth. Experience the unique advantage of working in a supportive environment that prioritises excellent customer service and effective marketing strategies.
Contact Details:
Trades Workforce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Client Service Coordinator role. Highlight your organisational skills and proactive attitude, and don’t forget to mention your experience with marketing activities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and ready to dive into the exciting world of client services and marketing.
We think you need these skills to ace Client Service Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Service Coordinator role. Highlight your relevant experience in marketing and client services, and don’t forget to showcase those excellent copywriting skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the responsibilities listed in the job description, and show us your enthusiasm for the role.
Show Off Your Organisational Skills:Since this role requires strong organisational abilities, consider including examples of how you've successfully managed projects or tasks in the past. We want to see how proactive and organised you can be!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Stuff
Before the interview, make sure you understand the company’s services and their marketing strategies. Familiarise yourself with their website and social media channels. This will help you speak confidently about how you can contribute to their goals.
✨Show Off Your Skills
Prepare examples of your previous work in client services or marketing. Whether it’s a successful email campaign or a creative graphic you designed, having tangible examples will demonstrate your capabilities and experience.
✨Be Proactive
During the interview, express your eagerness to take initiative. Discuss how you’ve previously identified opportunities for improvement in processes or campaigns. This aligns perfectly with the proactive nature they’re looking for in a candidate.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company’s future plans. Inquire about their current marketing strategies or how they measure success in client services. This shows your genuine interest and helps you assess if the company is the right fit for you.
