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- Tasks: Assist customers with product recall inquiries while providing top-notch care.
- Company: Dynamic customer service agency based in London.
- Benefits: Competitive pay, flexible shifts, and a supportive team culture.
- Why this job: Make a difference by helping consumers during critical times.
- Qualifications: Fluency in Dutch or French and strong customer service skills.
- Other info: Join a caring team and enhance your communication skills.
The predicted salary is between 30000 - 42000 £ per year.
A customer service agency is seeking a Dutch Speaking Careline Advisor in London. This role involves handling customer inquiries related to a product recall while providing excellent care.
Candidates must be fluent in French or Dutch and have strong customer service skills. The position requires flexibility in shifts and involves logging inquiries accurately while ensuring empathetic communication with consumers, especially vulnerable ones.
Competitive pay and a supportive team culture are offered.
Bilingual Benelux Recall Careline Advisor (Dutch/French) in London employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Benelux Recall Careline Advisor (Dutch/French) in London
✨Tip Number 1
Make sure you brush up on your language skills! Since this role requires fluency in Dutch or French, practice speaking and listening to ensure you're ready to handle customer inquiries with confidence.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to see how you can bring that empathy and care to the role.
✨Tip Number 3
Flexibility is key! Be prepared to discuss your availability during the interview. Highlighting your willingness to adapt to different shifts will show that you’re a team player ready to jump in when needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Bilingual Benelux Recall Careline Advisor (Dutch/French) in London
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone bilingual, make sure to highlight your fluency in both Dutch and French. Use examples from your past experiences where you’ve successfully communicated in these languages, especially in customer service settings.
Empathy is Key: In this role, you'll be dealing with customers who may be feeling vulnerable. So, when writing your application, share any experiences that showcase your ability to empathise and provide excellent care. We want to see how you connect with people!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know what makes you a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a fantastic addition to our team!
How to prepare for a job interview at Trades Workforce Solutions
✨Brush Up on Your Language Skills
Since this role requires fluency in Dutch and French, make sure you’re comfortable switching between the two languages. Practise common customer service phrases and responses in both languages to show your proficiency during the interview.
✨Understand the Product Recall Process
Familiarise yourself with how product recalls work and the typical concerns customers might have. This knowledge will help you answer questions confidently and demonstrate your ability to handle sensitive situations with empathy.
✨Showcase Your Customer Service Experience
Prepare examples from your past roles where you’ve provided excellent customer service, especially in challenging situations. Highlight your ability to communicate empathetically, as this is crucial for dealing with vulnerable customers.
✨Be Ready for Shift Flexibility Questions
Since the position requires flexibility in shifts, be prepared to discuss your availability. Show that you’re adaptable and willing to work different hours, which will reflect positively on your commitment to the role.
