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For Companies At a Glance
- Tasks: Maintain and support integrated security systems, ensuring client satisfaction and system reliability.
- Company: Join a growing security tech company focused on staff development and local work.
- Benefits: Competitive salary, paid travel time, overtime, and a brand new van provided.
- Why this job: Make a real impact in security technology while enjoying work-life balance.
- Qualifications: Experience with CCTV, access control, and strong fault-finding skills required.
- Other info: Ongoing training and clear career progression opportunities await you.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Location: Midlands (Northamptonshire, Kettering, East and West Midlands) | Contract Type: Permanent | Salary: Up to £38,000 basic plus overtime, paid travel time, call out and commission. Brand new van, full tools and uniform provided to support your field work. Local assignments across the Midlands to maintain work-life balance and reduce travel time. Ongoing technical training and clear pathways for career progression within the organisation. Competitive earnings with overtime, call out payments and commission opportunities.
Our client is a growing security technology company specialising in enterprise-level integrated security systems. They are expanding their engineering team across the Midlands and seeking an experienced Service Engineer to deliver fault-finding, maintenance and technical support to their varied client base. If you have proven experience servicing CCTV, access control and intruder alarm systems, this is an excellent opportunity to advance your career with a company that values professional development and local working.
Position Overview
As a Service Engineer, you will play a key role in maintaining and supporting our client's integrated security systems for enterprise clients. You will carry out planned preventative maintenance, diagnose complex system faults, and provide technical support to keep systems running smoothly. Your work directly impacts client satisfaction and system reliability, making you essential to the organisation's success and reputation in the security sector.
Responsibilities
- Service, maintain and fault-find integrated security systems including CCTV and access control
- Carry out planned preventative maintenance schedules to prevent system downtime
- Diagnose and resolve system faults using strong technical troubleshooting skills
- Support clients with technical queries and provide clear guidance on system operation
- Complete accurate documentation and maintenance records for all work undertaken
- Participate in the call-out rota to provide emergency support when required
- Ensure all work meets health and safety standards and company procedures
- Ability to work independently and as part of a team
- Willingness to participate in call-out rota arrangements
Requirements
- Proven experience as a Service Engineer in fire and security or electronic security
- Strong fault-finding skills across CCTV, access control and intruder alarm systems
- Familiarity with Genetec, Milestone or Galaxy (or equivalent platforms)
- Full UK driving licence with a clean record
- Customer-focused approach with excellent communication skills
How to Apply
Interested in learning more? Get in touch or apply today – we would love to hear from you.
Company Overview
Our client is a well-established security technology organisation recognised for delivering advanced integrated security solutions to enterprise clients. With a focus on technical excellence and client service, they have built a reputation for reliable, high-quality systems across diverse sectors. The company prioritises investment in their engineering team, offering comprehensive training and genuine opportunities for career progression. Their commitment to keeping engineers local reflects their values around work-life balance and team stability, creating an environment where professionals can develop expertise whilst maintaining sustainable working patterns.
Benefits
- Brand new van, full tools and uniform provided
- Paid travel time and call out payments
- Overtime and commission opportunities to increase earnings
- Ongoing technical training and professional development
- Local assignments to minimise commute and support work-life balance
- Permanent contract with job security and career progression opportunities
Additional Information
Alongside these benefits, you will join a professional and supportive team environment where technical development is valued and career progression is genuine. You will work on varied, interesting projects across the Midlands with colleagues who are invested in helping you succeed and grow within the organisation.
Service Engineer in Kettering employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Kettering
✨Tip Number 1
Network like a pro! Reach out to your connections in the security tech field, attend local meetups, and don’t shy away from LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that Service Engineer role.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and knowledge of integrated security systems. We recommend practising common interview questions related to fault-finding and maintenance. Show them you’re the expert they need!
✨Tip Number 3
Don’t forget to showcase your customer-focused approach during interviews. We want to see how you handle client queries and ensure satisfaction. Share examples of how you’ve gone above and beyond in previous roles!
✨Tip Number 4
Apply through our website for the best chance at landing that job! We’re always looking for talented Service Engineers, and applying directly shows your enthusiasm. Plus, it’s a great way to get noticed by the hiring team!
We think you need these skills to ace Service Engineer in Kettering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CCTV, access control, and intruder alarm systems. We want to see how your skills match the role, so don’t be shy about showcasing your technical troubleshooting abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in security technology and how your background makes you a perfect fit for our team. Keep it friendly and professional!
Show Off Your Customer Focus: Since this role involves client interaction, make sure to mention any experience you have in providing excellent customer service. We love candidates who can communicate clearly and support clients effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Tech
Brush up on your knowledge of CCTV, access control, and intruder alarm systems. Be ready to discuss specific experiences where you've diagnosed and resolved faults, as this will show your technical prowess and problem-solving skills.
✨Showcase Your Customer Focus
Prepare examples that highlight your customer service skills. Since the role involves supporting clients with technical queries, demonstrating how you've effectively communicated and guided clients in the past will set you apart.
✨Understand the Company Culture
Research the company’s values and commitment to staff development. Be prepared to discuss how you align with their focus on work-life balance and local assignments, as this shows you're a good fit for their team.
✨Ask Insightful Questions
Prepare thoughtful questions about ongoing training opportunities and career progression paths within the organisation. This not only shows your interest in the role but also your ambition to grow with the company.
