At a Glance
- Tasks: Provide 1st–3rd line IT support and manage Windows environments across multiple sites.
- Company: Join a dedicated IT team at Storm Aviation in Stansted, UK.
- Benefits: Competitive salary of £40,000 with opportunities for travel and professional growth.
- Other info: Flexible, proactive environment with opportunities for certification and career advancement.
- Why this job: Be a key player in keeping critical systems running and solving tech challenges.
- Qualifications: Experience with Windows platforms, Azure services, and strong problem-solving skills.
The predicted salary is between 40000 - 40000 £ per year.
Role: IT Support Engineer
Location: Stansted, UK
Salary: £40,000
Our client are seeking a dynamic IT Support Engineer to join small but dedicated IT team. This is a varied role covering all levels of support — from day-to-day desktop troubleshooting to server administration and cloud technologies. You'll play a key part in keeping our business-critical systems running across multiple sites, so flexibility, problem-solving skills, and a proactive mindset are essential.
This position will involve occasional travel between UK sites and participation in an on-call rota to provide out-of-hours support for key systems.
- Provide 1st–3rd line support for users across Storm Aviation’s UK sites.
- Manage and maintain Windows desktop and server environments.
- Support and administer webservers, Azure services, Intune, and develop Power Automate workflows.
- Troubleshoot and resolve technical issues quickly and effectively.
- Assist with system migrations, upgrades, and deployment projects.
- Develop and maintain automated workflows to streamline business processes.
Qualifications, Experience and Knowledge
- Proven experience supporting Windows desktop and Windows Server platforms.
- Knowledge of Azure Active Directory, Intune, and modern cloud services.
- Experience with webserver management (IIS or similar).
- Familiarity with Power Automate (or other workflow automation tools).
- Strong problem-solving skills and the ability to work independently.
- Excellent communication skills, with the confidence to support staff at all levels.
- Willingness to travel occasionally to Storm Aviation’s UK sites.
- A flexible, proactive, and team-oriented mindset.
Desirable Certifications
- Microsoft 365 Certified: Modern Desktop Administrator Associate
- Microsoft Certified: Azure Administrator Associate
- ITIL Foundation certification (or equivalent knowledge of IT service management)
IT Support Engineer employer: Trades Workforce Solutions
Aurora Energy Research is an exceptional employer, offering a dynamic and collaborative work culture in the heart of Oxford. With a focus on employee growth and development, we provide ample opportunities for professional advancement while ensuring a flexible, hybrid working environment that promotes work-life balance. Join us to be part of a forward-thinking team dedicated to innovation in energy research, where your contributions will directly impact user engagement and product excellence.
Contact Details:
Trades Workforce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Trades Workforce Solutions values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Trades Workforce Solutions might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Trades Workforce Solutions!
✨Direct Apply to Trades Workforce Solutions
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We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Trades Workforce Solutions.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Trades Workforce Solutions. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Trades Workforce Solutions
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
