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- Tasks: Support primary schools with ICT systems, installations, and troubleshooting.
- Company: Join a friendly team dedicated to enhancing school technology.
- Benefits: Competitive salary, mileage, phone, and 5 weeks holiday.
- Why this job: Make a difference in education while developing your tech skills.
- Qualifications: Knowledge of Active Directory, Windows Server, and strong communication skills.
- Other info: Flexible hours, part-time options, and opportunities for larger projects during holidays.
The predicted salary is between 24000 - 28800 £ per year.
Overview
ICT Field Engineer North/North-West London £28,000 – £32,000 + Mileage + Phone + 5 weeks holiday. Part-time and term-time only also considered. Hours: 9.00am-5.00pm Mon-Fri.
We’re looking for a personable and reliable ICT Field Engineer to support a number of primary schools, working closely with ICT Coordinators to keep school networks and systems running smoothly. This is a field-based role, ideal for someone confident working independently while being fully supported by a friendly and responsive service desk team. You’ll visit schools on a rota, delivering day-to-day ICT support, installations, troubleshooting, and preventative maintenance. During school holidays, you’ll also take part in larger project work such as server installs, Wi-Fi rollouts, and equipment refreshes.
Key Responsibilities
- Visit multiple primary school sites on a scheduled rota
- Carry out hardware and software installations
- Perform basic system administration and routine health checks
- Troubleshoot and resolve ICT faults efficiently
- Carry out minor repairs and maintenance of ICT equipment
- Support and maintain network infrastructure and peripherals
- Escalate complex issues to the service desk where required
- Participate in larger ICT projects during school holidays, including:
- Server installations
- WiFi network deployments
- Large-scale equipment rollouts
Technologies & Equipment
- Servers, desktops, and laptops
- Interactive screens/whiteboards (Smart, Promethean, etc.)
- Printers, speakers, amplifiers, visualisers
- Cameras, webcams, VoIP phones (connectivity support only)
- Tablets (iPads, Windows tablets), Chromebooks
- Network infrastructure and peripherals
Essential Requirements
- Strong knowledge of Active Directory and Group Policy
- Experience troubleshooting network and wireless connectivity issues
- Windows Server 2019 / 2022 / 2025
- Windows 11
- Excellent customer-facing and communication skills
- Logical approach to fault-finding and task prioritisation
- Highly motivated and able to work using your own initiative
- Own transport required
- DBS desirable (DBS check will be funded if required)
- Experience with Ubiquiti & Managed switches would be beneficial.
Please apply or contact Altered Resourcing for more info.
ICT Field Engineer employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Field Engineer
✨Tip Number 1
Network, network, network! Reach out to your contacts in the education sector or tech community. You never know who might have a lead on an ICT Field Engineer role or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with Active Directory, Group Policy, and troubleshooting. Make sure they know you're the go-to person for ICT support.
✨Tip Number 3
Be proactive! If you see a job posting that fits, don’t just wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by brushing up on common ICT scenarios. Think about how you’d handle specific issues like network connectivity problems or hardware installations. Being ready to discuss these will set you apart from the competition.
We think you need these skills to ace ICT Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ICT support and any relevant technologies mentioned in the job description. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the ICT Field Engineer role. Share your passion for supporting schools and how your previous experiences have prepared you for this position.
Show Off Your Communication Skills: Since this role involves working closely with ICT Coordinators and school staff, make sure your application reflects your excellent communication skills. We love candidates who can convey technical information clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory, Group Policy, and the specific technologies mentioned in the job description. Being able to discuss your experience with Windows Server and troubleshooting network issues will show that you're the right fit for the role.
✨Show Off Your People Skills
As an ICT Field Engineer, you'll be working closely with school staff. Prepare examples of how you've effectively communicated technical information to non-technical people. This will demonstrate your excellent customer-facing skills and ability to work well in a team.
✨Prepare for Practical Scenarios
Expect to be asked about real-life scenarios where you had to troubleshoot or resolve ICT faults. Think of specific instances where you successfully handled issues, and be ready to explain your logical approach to fault-finding and task prioritisation.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the types of projects you might work on during school holidays or how the service desk team supports field engineers. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
