At a Glance
- Tasks: Support clients, build relationships, and handle queries in a dynamic insurance environment.
- Company: Join the UK's largest independent Insurance Brokers with a supportive culture.
- Benefits: Enjoy 26 days holiday, free parking, and a generous bonus structure.
- Other info: Gain qualifications, enjoy mental wellbeing support, and participate in community volunteering.
- Why this job: No weekends! Work Monday to Friday and grow your career in a thriving industry.
- Qualifications: Experience in the insurance industry and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) and earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UK’s largest independent Insurance Brokers.
We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.
So, what does the role of an Insurance Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
What are we looking for in our Account Handlers?
- Experience of the Insurance Industry is essential for this role.
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Proactive, use your initiative and show us your entrepreneurial spirit.
- Willingness to learn and be curious; we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry.
- Confidence to work with clients both on the phone and face to face; some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Demonstrate honesty and integrity, which is essential within a financially regulated organisation.
In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays.
- Free Parking.
- Generous Employee referral scheme.
- Opportunity to progress your career across the entire Everywhen family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
So, what are you waiting for? Apply today and one of our team will be in touch.
Insurance Account Specialist — Hybrid/Mon–Fri in Hockley Heath employer: Trades Workforce Solutions
At Everywhen, we pride ourselves on being the UK's largest independent Insurance Brokers, offering a supportive and inclusive work environment where your wellbeing is our priority. With a generous benefits package, including 26 days of holiday, free parking, and opportunities for professional development through CII qualifications, we empower our employees to thrive both personally and professionally. Join us in a hybrid role that values flexibility and fosters strong relationships with clients, making every day rewarding and engaging.
Contact Details:
Trades Workforce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Account Specialist — Hybrid/Mon–Fri in Hockley Heath
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service and relationship-building. We want you to show off your proactive attitude and entrepreneurial spirit, so think of examples from your past experiences!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
✨Tip Number 4
Apply through our website for the best chance of landing that job! We love seeing candidates who take the initiative to connect directly with us. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Insurance Account Specialist — Hybrid/Mon–Fri in Hockley Heath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Insurance Account Handler role. Highlight your relevant experience in the insurance industry and any customer service skills that show you can build strong relationships with clients.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've demonstrated proactivity and initiative in previous roles.
Showcase Your Personality:We want to see the real you! Don’t be afraid to let your personality shine through in your application. We value honesty and integrity, so be genuine about your experiences and what you can bring to our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows you're serious about joining our Everywhen family!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of the insurance industry. Familiarise yourself with common terms and practices, as well as any recent changes in regulations. This will show that you're not just interested in the role but also understand the field.
✨Show Off Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully managed client interactions in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation.
✨Be Proactive and Curious
Demonstrate your proactive nature by asking insightful questions during the interview. This shows that you're genuinely interested in the role and eager to learn more about the company and its clients. It’s a great way to highlight your entrepreneurial spirit!
✨Emphasise Teamwork and Adaptability
Prepare to discuss how you work within a team and adapt to changes. Share specific examples of how you've collaborated with colleagues or adjusted to new challenges. This will resonate well with their emphasis on resilience and a positive outlook.
