At a Glance
- Tasks: Lead the front office team and ensure guests have a memorable stay.
- Company: Luxury country house hotel known for elegance and warm hospitality.
- Benefits: Competitive salary, excellent training, employee discounts, and free parking.
- Other info: Transport required due to location; supportive management encourages development.
- Why this job: Step into a senior role and grow your career in a high-quality hotel.
- Qualifications: Confident and personable with front office experience.
The predicted salary is between 26500 - 27500 £ per year.
We’re pleased to be supporting an excellent opportunity within a beautiful country house hotel set in the Hampshire countryside. Known for its elegant interiors, warm hospitality, and high standards of service, this property offers a refined yet welcoming guest experience.
As Head Receptionist, you will act as the number two to the Reception Manager, playing a key role in leading the front office team and ensuring every guest receives a seamless and memorable stay. Working alongside a small, dedicated team, this is a great opportunity for someone looking to step into a senior front office position within a well-regarded hotel. Due to the hotel’s location, having your own transport is essential.
You’ll be wondering what’s in it for you as the Head Receptionist:
- £26,500 to £27,500 per annum plus £1,500 service charge
- Working 40 hours per week
- Varied shift pattern (6am to 2pm, 2pm to 10pm, or 12pm to 8pm)
- Excellent training and career progression opportunities
- Supportive management team that encourages growth and development
- Company pension scheme
- Employee discounts
- Free on-site parking
Responsibilities as the Head Receptionist:
- Supporting the Reception Manager in the day-to-day running of the front office
- Leading by example to deliver warm, professional, and efficient guest service
- Handling guest enquiries, requests, and any issues with confidence and care
- Assisting with team training, rotas, and maintaining high performance standards
- Working closely with other departments to ensure a seamless guest journey
This is a brilliant opportunity for a confident and personable front office professional who is ready to take the next step in their career within a high-quality hotel environment.
PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.
Head Receptionist – Luxury Country House Hotel employer: Trades Workforce Solutions
Join a prestigious luxury country house hotel in the picturesque Hampshire countryside, where elegance meets warm hospitality. As an employer, we pride ourselves on fostering a supportive work culture that prioritises employee growth through excellent training and career progression opportunities. With competitive pay, a company pension scheme, and employee discounts, we ensure our team feels valued while delivering exceptional guest experiences.
Contact Details:
Trades Workforce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head Receptionist – Luxury Country House Hotel
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Trades Workforce Solutions. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Trades Workforce Solutions
Don't be shy about reaching out to Trades Workforce Solutions directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Receptionist – Luxury Country House Hotel
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Trades Workforce Solutions and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Trades Workforce Solutions
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
