At a Glance
- Tasks: Lead automation and continuous improvement initiatives across the organisation.
- Company: Join a dynamic constabulary focused on operational excellence and innovation.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Collaborative culture with opportunities for career growth and skill development.
- Why this job: Make a real impact by driving change and optimising workflows.
- Qualifications: 5+ years in management with experience in continuous improvement and automation.
The predicted salary is between 55000 - 65000 £ per year.
Role Description
Rank/Scale: PO5
Head of Change – Corporate Development
Reports To: Supervisory Responsibility
Main Responsibilities:
- Strategic Automation & Continuous Improvement Leadership: Identify automation opportunities across technical and non-technical workflows. Build and maintain a pipeline of initiatives aligned to strategic priorities. Develop business cases for automation and process redesign. Champion a culture of continuous improvement across the organisation.
- End-to-End Delivery of Automation & Workflow Optimisation: Direct RPA and M365 developers to design, build, and deploy automations. Oversee testing, stakeholder sign-off, and controlled rollout of solutions. Implement frameworks for standardised work and streamlined approvals. Ensure handover to BAU with SOPs and sustainability measures.
- Governance, Monitoring & Reporting: Establish governance cadence for oversight and decision-making. Produce and present dashboards, KPI reports, and benefit realisation updates. Monitor sustainability through control charts and feedback loops. Report progress to leadership and inspection bodies.
- Cross-Functional Collaboration & People Impact Management: Work with HR, L&D, Finance, IT, and Change Management to address impacts. Coordinate with IT for integration and resilience of technical solutions. Engage stakeholders to co-design improvements and manage change readiness. Support workforce transition through training and capability building.
- Team Leadership & Capability Development: Line-manage CI Officers and automation developers. Coach teams in Lean, Six Sigma, and automation best practices. Build organisational capability for data-driven decision-making. Foster collaboration to scale successful practices across the organisation.
The Continuous Improvement Lead plays a pivotal role in driving operational excellence and embedding a culture of continuous improvement across the constabulary. Positioned at the heart of change and transformation, this role leads the end-to-end improvement lifecycle using Lean DMAIC principles, ensuring initiatives deliver measurable benefits aligned to strategic priorities and inspection requirements. A key focus is on identifying and implementing automation opportunities across all areas of the organisation—both technical and non-technical—optimising workflows, reducing duplication, and improving service delivery. The post holder will manage a multidisciplinary team, including RPA and M365 developers, and work collaboratively with departments such as HR, Finance, Learning & Development, IT, and Change Management to address organisational and people impacts arising from improvement activities. They will curate and prioritise a portfolio of initiatives, develop robust business cases, and oversee the design, testing, and deployment of solutions. Additionally, the role is accountable for establishing governance frameworks, monitoring sustainability, and providing clear reporting to senior forums on progress and benefit realisation. Through expert stakeholder engagement and capability building, the Continuous Improvement Lead ensures that continuous improvement becomes an embedded way of working, delivering lasting value across the constabulary.
Essential Qualifications:
- Proven management experience of supervising staff and/or leading a function.
- At least 5 years’ experience of managing complex Continuous Improvement Teams.
- Experience creating portfolio plans, prioritising a pipeline, and running governance cadences.
- Experience leading change across HR, L&D, Finance, IT and operational units.
- Demonstrable competence in performance management, coaching and mentoring.
- Confidence in benefit realisation, setting KPIs, monitoring sustainability, and presenting clear progress reports.
- Comfortable scoping and overseeing automations and digital workflow solutions.
- Practical experience of testing, piloting and controlled rollout.
- Full or part accreditation or qualifications related to Continuous Improvement and Robotic Process Automation best practice.
Desirable Qualifications:
- Knowledge of public-sector working, constabulary context, and inspection regimes.
- Experience of working with teams that use Blue Prism.
- Familiarity with process-mining tools, scripting or configuration of automation platforms.
Strategic CI & Automation Transformation Lead in Gloucester employer: Trades Workforce Solutions
As a leading employer in the Gloucestershire area, we pride ourselves on fostering a culture of continuous improvement and innovation within our constabulary. Our commitment to employee development is evident through comprehensive training programmes and opportunities for career progression, ensuring that our team members are equipped with the skills needed to excel in their roles. With a focus on collaboration and support, we create an inclusive work environment where every individual can contribute to meaningful change and make a lasting impact on the community.
Contact Details:
Trades Workforce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Strategic CI & Automation Transformation Lead in Gloucester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values, recent projects, and challenges they face. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. Focus on articulating your experience with continuous improvement and automation clearly. The more comfortable you are speaking about your skills, the better you'll perform.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Strategic CI & Automation Transformation Lead in Gloucester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in continuous improvement and automation. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've led successful projects or initiatives. Quantify your achievements where possible to demonstrate the impact of your work.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We want to see your skills and experience without wading through unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures it gets to the right people quickly and helps us keep track of all applications efficiently.
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Automation Stuff
Make sure you brush up on your knowledge of automation tools like RPA and M365. Be ready to discuss specific examples of how you've identified automation opportunities in past roles, and how you’ve successfully implemented them.
✨Showcase Your Leadership Skills
As a Continuous Improvement Lead, you'll be managing teams. Prepare to share your experiences in leading multidisciplinary teams, setting objectives, and ensuring quality delivery. Think of specific instances where you coached or mentored team members.
✨Be Data-Driven
Familiarise yourself with key performance indicators (KPIs) and how to measure success in continuous improvement initiatives. Be prepared to discuss how you've used data to drive decisions and report progress to stakeholders.
✨Engage Stakeholders Effectively
Collaboration is key in this role. Think about how you've worked with different departments like HR, IT, and Finance in the past. Be ready to explain how you’ve managed stakeholder expectations and co-designed improvements that benefit everyone involved.