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For Companies At a Glance
- Tasks: Manage contracts, schedule engineers, and ensure smooth operations in a dynamic environment.
- Company: Reputable facilities management contractor with a focus on employee well-being.
- Benefits: Competitive salary, private healthcare, 33 days leave, and flexible working options.
- Why this job: Join a growing team and make a real impact in facilities management.
- Qualifications: GCSEs in English and Maths, strong communication skills, and planning abilities.
- Other info: Opportunities for genuine career progression in a friendly workplace.
The predicted salary is between 20800 - 28000 £ per year.
We are working with a national facilities management contractor who have an excellent industry reputation, look after their staff well and have very established and stable contracts nationally. Due to continued expansion we are currently looking to recruit a contract administrator to join the team.
Role
- Chase parts with suppliers and provide parts information to planners in order to schedule field engineers to priority jobs and schedule contractual priorities via the appropriate field engineers.
- Submit completed work orders for payment, ensuring all information and supporting documents are accurate.
- Investigate and process any payment rejections.
- Provide weekly/monthly reports on figures, rejections, and outstanding parts/OWOs.
- Monitor response times of field engineers and contractors to ensure job completion within agreed timescales.
- Timesheet management.
- Accurately deal with invoices and purchase orders.
- Organise and prioritise work to maximise efficiency and achieve deadlines.
- Represent the company in a professional and competent manner and develop strong working relationships with colleagues and clients.
- Log all information accurately on the bespoke CAFM systems, completing all relevant fields throughout each call/e-mail following relevant processes.
- Communicate fluently and confidently with colleagues, customers and management.
- Ensure effective written and verbal communication of all critical operational issues where required.
- Work as part of a team to deliver excellent service to the Customer.
- Comply with any other reasonable management instruction or ad-hoc duties.
- All aspects of scheduling field engineers and daily appointments.
Requirements
- Knowledge of software systems, clients CAFM systems & previous experience of working within a retail FM contract would be advantageous.
- GCSEs or equivalent – Grade C in English and Maths.
- Good planning and organisation skills and the ability to prioritise own workload efficiently.
- Understanding of FM business or the willingness to learn.
- Strong communication skills.
- Working knowledge of MS Office including Excel and Outlook.
Package
- Base salary to £24,800.
- Monday - Friday – 37.5 hour week (9am till 5pm).
- 4 Days in the office, 1 at Home.
- 33 days annual leave plus bank holidays.
- Pension.
- Private Healthcare.
- Genuine progression in a friendly and growing business.
Contract Administrator in Glasgow employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they treat their staff. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with colleagues and clients, being able to express yourself clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Contract Administrator role. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Contract Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Administrator role. Highlight relevant experience and skills that match the job description, like your knowledge of CAFM systems and communication skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your organisational skills and any experience in facilities management.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your points are easy to understand. This reflects the kind of clarity we value in our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Role
Make sure you understand the responsibilities of a Contract Administrator. Familiarise yourself with the tasks mentioned in the job description, like managing invoices and scheduling field engineers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Software Skills
Since knowledge of software systems is crucial, take some time to get comfortable with CAFM systems and MS Office, especially Excel and Outlook. You might be asked about your experience with these tools, so being able to discuss them will give you an edge.
✨Prepare for Scenario Questions
Think about how you would handle specific situations related to the job, such as dealing with payment rejections or prioritising tasks. Prepare examples from your past experiences that demonstrate your problem-solving skills and ability to work under pressure.
✨Showcase Your Communication Skills
As communication is key in this role, practice articulating your thoughts clearly and confidently. Be ready to discuss how you've effectively communicated with colleagues or clients in the past, and think about how you can build strong working relationships in this new position.
