At a Glance
- Tasks: Manage cleaning and maintenance services for HNW residential clients in central London.
- Company: An international facilities management company focused on high-net-worth residential clients.
- Benefits: Competitive salary of c£45-50k and opportunities for professional development.
- Other info: Role involves travel and participation in tender presentations.
- Why this job: Lead a growing team while ensuring exceptional service quality and client satisfaction.
- Qualifications: Requires at least three years of experience in FM or managing agent settings.
The predicted salary is between 40000 - 50000 £ per year.
Our client, an international facilities management company, is recruiting a Cleaning / FM Operations Manager. The role focuses on cleaning and maintenance services primarily for HNW residential clients in central London. The Operations Manager is there to ensure exceptional service quality and client satisfaction.
Role and responsibilities
- The Operations Manager is responsible for implementing processes, managing a team, ensuring health and safety compliance, conducting client reviews, and overseeing contract performance including financial management and reporting.
- They also participate in tender presentations and develop new business opportunities.
Leadership and communication
- The role requires strong leadership skills to motivate and manage a growing team.
- Excellent communication and presentation skills are necessary for internal and client interactions.
- The ability to conduct appraisals and disciplinary hearings is also required.
Qualifications and skills
- Essential qualifications include at least three years of similar experience in FM or managing agent settings, strong IT and financial skills, commercial awareness, and willingness to travel.
- Desirable qualifications include technical M&E background, management qualifications, and safety certifications.
Please apply with CV and cover note that includes details of current salary, salary expectations and availability/ notice period.
FM and Cleaning Operations Manager employer: Trades Workforce Solutions
Located in London W1, this international facilities management company offers a competitive salary and values exceptional service. The team is dedicated to maintaining high standards for HNW residential clients, ensuring client satisfaction and operational excellence.
Contact Details:
Trades Workforce Solutions Recruitment Team
