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- Tasks: Manage residential blocks and mixed-use properties while ensuring compliance and high service standards.
- Company: Local Estate Agency & Letting Agent in Dover with a supportive culture.
- Benefits: Competitive salary, career progression, ongoing training, and a dynamic work environment.
- Why this job: Join a well-established company and make a real impact in property management.
- Qualifications: Experience in block management and strong communication skills are essential.
- Other info: Opportunity for leadership roles and varied daily tasks.
The predicted salary is between 36000 - 60000 ÂŁ per year.
PSM Recruitment are seeking an experienced and ambitious Block Manager to join a local Estate Agency & Letting Agent in Dover. This is a fantastic opportunity for someone looking to progress their career and potentially take on a leadership role in the future. The role is office‑based but involves regular site visits and client interactions. The Client manages a diverse portfolio of residential flats and mixed‑use properties, including commercial units. The team is dedicated to upholding industry standards, ensuring the highest level of service for leaseholders and freeholders alike.
Key Responsibilities
- Oversee the management of residential blocks and mixed‑use properties, ensuring compliance with all relevant legislation and industry standards.
- Act as the main point of contact for leaseholders, freeholders, and tenants, handling queries and resolving issues efficiently.
- Conduct regular site inspections and liaise with contractors for maintenance and repairs.
- Prepare and manage service charge budgets, ensuring transparency and accuracy.
- Oversee Section 20 consultations and major works projects in accordance with the Landlord and Tenant Act.
- Ensure health & safety compliance and risk assessments are up to date.
- Handle disputes and complaints professionally, including dealing with challenging individuals.
- Work collaboratively with the accounts team to ensure accurate financial reporting and debt collection.
- Maintain strong relationships with clients, fostering trust and long‑term partnerships.
- Stay ahead of statutory changes and, in particular, guide clients through the minefield of fire regulations, ensuring compliance and best practices.
Requirements
- Previous experience in residential block management is essential.
- Knowledge of ARMA or IPS standards, with relevant qualifications (or currently in training).
- Strong understanding of leasehold property management, service charges, and relevant legislation.
- Excellent communication and interpersonal skills, with the ability to manage difficult conversations effectively.
- Highly organised with strong problem‑solving abilities.
- Ability to work independently and proactively in a fast‑paced environment.
- Proficient in property management software – experience with MRI Qube is desirable.
- Full UK driving licence and willingness to travel for site visits.
- Some out of office hours working in regards to attending residents meeting and AGM.
What they Offer
- A dynamic and supportive work environment with a varied portfolio – never a dull moment!
- Competitive salary based on experience and qualifications.
- Career progression opportunities, including potential leadership roles.
- Ongoing professional development and training support.
- Office‑based role in Dover, serving the local community.
If you are an experienced Block Manager looking for an exciting challenge and the opportunity to grow within a well‑established company, we’d love to hear from you!
Property Block Manager in Dover employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Block Manager in Dover
✨Tip Number 1
Network like a pro! Attend local property management events or join online forums where you can connect with other Block Managers. Building relationships in the industry can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, don’t hold back on sharing your knowledge about leasehold property management and compliance. It’ll show them you’re the right fit for the role.
✨Tip Number 3
Be proactive! If you see a job listing that excites you, apply through our website. Tailor your approach by highlighting your experience with service charge budgets and client interactions to stand out from the crowd.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Use it as an opportunity to reiterate your enthusiasm for the role and remind them why you’d be a great addition to their team.
We think you need these skills to ace Property Block Manager in Dover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Block Manager role. Highlight your experience in residential block management and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure to demonstrate your excellent communication skills in your application. Share examples of how you've handled difficult conversations or resolved issues effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of residential block management and relevant legislation. Familiarise yourself with ARMA or IPS standards, as well as the specifics of service charges and leasehold property management. This will show that you're not just experienced but also genuinely interested in the role.
✨Showcase Your Communication Skills
As a Block Manager, you'll be the main point of contact for leaseholders and tenants. Prepare examples of how you've effectively handled difficult conversations or resolved disputes in the past. This will demonstrate your strong interpersonal skills and ability to manage challenging situations.
✨Be Ready for Site-Specific Questions
Since the role involves regular site visits, think about how you would approach inspections and liaising with contractors. Be prepared to discuss your experience with maintenance and repairs, and how you ensure compliance with health and safety regulations during these visits.
✨Highlight Your Organisational Skills
The job requires strong organisational abilities, especially when managing service charge budgets and financial reporting. Bring examples of how you've successfully managed multiple tasks or projects simultaneously, showcasing your proactive approach in a fast-paced environment.
