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For Companies At a Glance
- Tasks: Provide top-notch service to trade customers and manage orders efficiently.
- Company: Leading customer service firm in the UK with a strong reputation.
- Benefits: Company pension, on-site parking, and supportive work environment.
- Why this job: Join a dynamic team and make a difference in the window and door industry.
- Qualifications: Proven customer service experience and knowledge of the industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading customer service firm in the UK is looking for a Trade Customer Service Assistant to join their team. The role involves providing high-quality service to trade customers, managing orders, and supporting logistics. The ideal candidate will have proven customer service experience and a solid understanding of the window and door industry. This position offers benefits such as a company pension and on-site parking.
Trade Customer Service Specialist: Orders & Deliveries in Colwyn Bay employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Customer Service Specialist: Orders & Deliveries in Colwyn Bay
✨Tip Number 1
Network like a pro! Reach out to people in the window and door industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We recommend using the STAR method to showcase your experience effectively.
✨Tip Number 3
Show off your skills! If you’ve got any relevant certifications or training, make sure to highlight them during your conversations. It’ll set you apart from the competition and show you’re serious about the trade.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Trade Customer Service Specialist: Orders & Deliveries in Colwyn Bay
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in the trade sector. We want to see how your skills align with the role of a Trade Customer Service Specialist.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about providing top-notch service to trade customers and how your background fits perfectly with our needs.
Showcase Relevant Experience: If you've worked in logistics or have knowledge of the window and door industry, make that clear! We love candidates who can hit the ground running, so don’t hold back on sharing your relevant experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of the window and door industry. Familiarise yourself with common terms, products, and trends. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of specific examples from your past experience where you successfully handled difficult customers or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Order Management Insights
Since the role involves managing orders, be ready to discuss your experience with order processing and logistics. Highlight any relevant software or systems you've used, and be prepared to explain how you ensure accuracy and efficiency in order management.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or specific challenges they face in customer service. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
